Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and good schedule" ((in 532 reviews)); "The training is good and complete." ((in 135 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 61 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 378 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 153 reviews)); "Poor management indeed." ((in 100 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 94 reviews)); "No pay for time off." ((in 37 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(873 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (873 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

873 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Oct 29, 2023

Good place if you don't like micromanaging and are looking for a part-time extra income.

Medical interpreter

Recommend

CEO approval

Business Outlook

Pros

Do your work and comply with your schedule and no one will mess with you

Cons

Pay could be better for the responsibility you have.

LanguageLine Solutions Response

2y

Thank you for taking the time to share your feedback. We appreciate hearing about your personal experience. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. We regularly review industry compensation/benefits. If you would like to discuss your compensation package further, please email interpretercommunications@languageline.com.

1.0

Oct 25, 2023

Not worth it

Opi interpreter

Recommend

CEO approval

Business Outlook

Pros

Training Helping people who really need it

Cons

Low pay Awful treatment (it's always YOUR fault)

LanguageLine Solutions Response

2y

Thank you for taking the time to provide your feedback and appreciate you taking the time to let us know there is room for improvement. We regularly review industry compensation and find that our compensation and benefits are consistent with the industry. We wish you well in your future endeavors.

4.0

Oct 23, 2023

Great company to work for if you fit in the contractor line of work!

Portuguese interpreter

Recommend

CEO approval

Business Outlook

Pros

Over 4 years working with this company. They provided me with paid training for 6 months. Paychecks have always been on time and correct. Pay is fair and within market. Since it’s a very convenient remote position any type of assistance is rendered through access to an online portal library with how to type documents or a call to the 24 hour hotline for assistance or tech support directly with a professional. If further assistance is needed, sending an email gets a response within 24hours. Equipment and some supplies provided. Equipment is fixed or replaced within 24hrs with pay. You set your own schedule, they just ask that you stick to that schedule for at least a year. I work nights, by choice! You do not have to start out working graveyard shift or ever. All employees are respectful and professional.

Cons

I’d say the cons are related to the line of work. Although you are employed through the company you are contracted. This means bare minimal benefits. I’ve heard most people use this type of employment as part time to gain extra income. Not my case, I’m a full time contractor. The only thing I find hard to do is bid for vacation which is Unpaid. Part of the Minimal benefits.

LanguageLine Solutions Response

2y

Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are happy to learn that you enjoy taking calls for us. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. Contractors are self-employed and not eligible for the same benefits as employees. If you’d like to provide further feedback, please email us at interpretercommunications@languageline.com.

Viewing 211 - 213 of 873 Reviews

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