Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and good schedule" ((in 532 reviews)); "The training is good and complete." ((in 135 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 61 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 378 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 153 reviews)); "Poor management indeed." ((in 100 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 94 reviews)); "No pay for time off." ((in 37 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(873 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

873 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Oct 23, 2023

Terrible experience

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Flexibility Salary in USD Paid training

Cons

You have to use your own devices Excessive workload

LanguageLine Solutions Response

2y

We understand that occasionally we miss the mark. We value the feedback and appreciate you taking the time to let us know there is room for improvement. We wish you well in your future endeavors.

1.0

Oct 20, 2023

Low Pay

Korean interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home. No driving

Cons

non stop calls, low compensation

LanguageLine Solutions Response

2y

Thank you for taking the time to provide your feedback. We understand that occasionally we miss the mark. We value the feedback and appreciate you taking the time to let us know there is room for improvement. We wish you well in your future endeavors.

3.0

Oct 20, 2023

Flexible Schedule But Very Low Hourly Rate

Interpreter

Recommend

CEO approval

Business Outlook

Pros

I've been working with LanguageLine Solutions for more than 5 years now. It's a convenient work from home job with flexible schedule. Full-time interpreters can earn accrued vacation paid and sick paid based on duration of work they contribute to the company versus part-time interpreters earn no benefits.

Cons

The hourly rate for full-time interpreters is very low compare to daily high volume calls. Full-time interpreters receive high volume calls (back-to-back calls) everyday which is very overwhelming that drains their energies out and stressful. In general, calls will not be routed to part-time interpreters, unless all full-time interpreters lines are busy. Health, dental, vision benefits are not provided. All employees need to purchase them on their own.

LanguageLine Solutions Response

2y

Thank you for taking the time to provide your feedback. After doing an extensive evaluation of our benefits in comparison to other employers in our business, we find that our compensation and benefits are consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

Viewing 214 - 216 of 873 Reviews

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Jobs at LanguageLine Solutions

Medical Interpreters Needed in Los Angeles, CA

Spanish Medical Interpreters Needed – Chambersburg, PA

Malayalam Interpreter

United States

View job