Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and good schedule" ((in 532 reviews)); "The training is good and complete." ((in 135 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 61 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 378 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 153 reviews)); "Poor management indeed." ((in 100 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 94 reviews)); "No pay for time off." ((in 37 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(873 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

873 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Oct 2, 2023

Doesn't care about employees, only about their bottom line

Sign language interpreter

Recommend

CEO approval

Business Outlook

Pros

There aren't any pros, unless you like being treated like a number.

Cons

Low pay, tech problems galore that company will not take responsibility for but instead blames employees. Culturally insensitive, out of touch with what clients experience, does not care about or support employees.

LanguageLine Solutions Response

2y

Thank you for taking the time to provide your feedback and appreciate you taking the time to let us know there is room for improvement. We regularly review industry compensation and find that our compensation and benefits are consistent with the industry. We wish you well in your future endeavors.

4.0

Oct 2, 2023

Overall a good experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility with the schedule and working hours Professional training prior to starting the work Rewarding nature of the job

Cons

Salary is too low in my opinion Difficult and sensitive nature of work Calls can be stressful at times

LanguageLine Solutions Response

2y

Thank you for your feedback. We appreciate your input as it helps us identify areas for improvement and enhance our overall employee experience. Our compensation and benefits are reviewed on an annual basis; in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry.

2.0

Sep 26, 2023

Not Worth the Effort

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

The company provides work equipment such as laptops, headphones, and boogie boards at no cost. Opportunity to service different areas, industries, and fields of work while interpreting. Working from home.

Cons

Thier wages. They pay $15/hr., which is the same you can make at McDonald's or Wal-Mart, and you will not have homework or such a heavy workload. No PTO, paid holiday, no paid vacation, and deficient health insurance. Non-stop, back-to-back phone calls. Your brain does not have time to adjust from one language specialization to another in between phone calls. During one phone call, you may be interpreting for a pharmacy, and the next phone call will be a totally different industry.

LanguageLine Solutions Response

2y

Thank you for taking the time to provide your feedback and appreciate you taking the time to let us know there is room for improvement. We regularly review industry compensation and find that our compensation and benefits are consistent with the industry. We wish you well in your future endeavors.

Viewing 226 - 228 of 873 Reviews

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Jobs at LanguageLine Solutions

Medical Interpreters Needed in Los Angeles, CA

Spanish Medical Interpreters Needed – Chambersburg, PA

Malayalam Interpreter

United States

View job