Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 519 reviews)); "The training is good and complete." ((in 141 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 21 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 362 reviews)); "No benefits / 401k and all" ((in 158 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 91 reviews)); "No pay for time off." ((in 33 reviews)); "No pay raise after the initial raise" ((in 32 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(296 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

296 reviews

Reviews about "Management"

Return to all reviews

4.0

Aug 17, 2017

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

For interpreters, the work-at-home model works out very well. No commute, no dress code!! Support is offered through the Help Desk, and management Teams. This is ideal for most. Plus the opportunity to help your language community appeals to a lot of people. During the course of your daily interpretation calls, you learn so much about so many different industries which is a benefit.

Cons

Working alone can be a factor for some.

LanguageLine Solutions Response

8y

Thank you for your positive feedback and for being a part of “the solution.” Our goal is total and complete client satisfaction. Enthusiasm for one’s work, which you convey here, goes a long way toward helping us achieve this. Please know that I appreciate your contribution. Should you ever want to meet and discuss your ideas on how our company can improve, please contact me at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

5.0

Aug 16, 2017

A happy camper

Senior interpreter

Recommend

CEO approval

Business Outlook

Pros

I have been working for this company almost a decade. The management is great, starting with CEO Scott Klein. He is a very attentive, very sensitive to the needs of the company employees person. Just a joy to work with him, honestly ! I love his personality, being very down to earth. He is simply sometimes and unfairly misunderstood. I am very proud of him and the rest of our management.

Cons

Could not think about any cons.

LanguageLine Solutions Response

8y

Thank you for your positive feedback and for being a part of “the solution.” Our goal is total and complete client satisfaction. Enthusiasm for one’s work, which you convey here, goes a long way toward helping us achieve this. Please know that I appreciate your contribution. Should you ever want to meet and discuss your ideas on how our company can improve, please contact me at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

1.0

Aug 10, 2017

Most horrible company to work for

Interpreter

Recommend

CEO approval

Business Outlook

Pros

work from home but sooner you will miss seeing people two days off

Cons

bad compensation bad benefits no paid vacations a stressed work environment they push the employee to the edge with silly commands and bad reviews no encouragement the supervisor is biased

LanguageLine Solutions Response

8y

Though they are difficult to hear, I want to thank you for taking the time to share your thoughts. I am sorry that your experience at LanguageLine Solutions has not matched our intention of being the best place you have ever worked. We consider our team of interpreters to be our greatest asset, and it is of paramount importance to me that you feel valued. If you would like to share more, please contact my office and schedule an appointment. I welcome the opportunity to hear more about your concerns and suggestions for improving our company. I can be reached at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

Viewing 232 - 234 of 296 Reviews

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