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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews about "hour"

31% positive business outlook

Reviews by job title

259 reviews
3.0
Nov 21, 2022

Arabic medical interpreter

Recommend
CEO approval
Business Outlook

Pros

Contract Paid day offs Constant interpretation working hours and training

Cons

Low paycheck specially if you are working through another vendor which is my case. Not enough support for remote people - good for onsite employees thou

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LanguageLine Solutions Response
3y
Thank you for taking time to leave a review. LanguageLine has many partner relationships in the industry and we appreciate all of them. Your employment relationship is through one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.
1.0
Jan 9, 2023

Slave work

Recommend
CEO approval
Business Outlook

Pros

There's nothing great other than working from home

Cons

Back to back calls, extremely heavy workload, very bad pay, 7$ an hour, micromanagment

avatar
LanguageLine Solutions Response
3y
Thank you for taking time to leave a review. LanguageLine has many partner relationships in the industry and we appreciate all of them. Your employment relationship is through one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.
2.0
Nov 11, 2022

Exploitative.

Recommend
CEO approval
Business Outlook

Pros

Payed regardless of the call flow.

Cons

• The company decided to accept more clients w/o having enough Interpreters, the call flow has become absolute hell, a total nightmare and you only have 15 seconds in between calls, no more than that. • People treat you like you're a machine. • Miserable salary, they earn up to 4 dollars per minute, and we only get payed 2.50 an hour, it's a total joke. • Video interpreting is mandatory, as employees we do not have a saying in the matter.

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LanguageLine Solutions Response
3y
Thank you for taking time to share your feedback. We connect clients to our team of 17,000 professional, on-demand interpreters via audio or video in 30 seconds or less. We provide these services 24 hours a day, seven days a week, 365 days a year and schedule our interpreters within the labor law to meet the demand. Please note: we regularly review industry compensation. We’d like to learn more about your experience, please email us at interpretercommunications@languageline.com.
3.0
Jan 10, 2023

Good temp job

Recommend
CEO approval
Business Outlook

Pros

work from home easy if you are fluent

Cons

long hours short breaks low pay

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LanguageLine Solutions Response
3y
Thank you for taking the time to write a thoughtful review. We appreciate your feedback and are happy to hear for the most part you enjoyed your experience here. We wish you well in your future endeavors.
3.0
Dec 19, 2022

Nice to start

Recommend
CEO approval
Business Outlook

Pros

nice training ok pay if your starting

Cons

long hours of work with little down time

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LanguageLine Solutions Response
3y
Thank you for taking time to leave a review. We are happy to hear you enjoyed taking calls for us. LanguageLine has many partner relationships in the industry, and we appreciate all of them. Your employment relationship was through one of our partners and not directly with LanguageLine. We wish you well in your future endeavors.
3.0
Mar 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home option, Not expected to work outside work hours, decent pay

Cons

Hard to contact management, difficult to hear customers sometimes

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LanguageLine Solutions Response
3y
Thank you for taking the time to write a thoughtful review. We appreciate your feedback and are happy to hear for the most part you enjoyed your experience here. We wish you well in your future endeavors.
1.0
Jan 6, 2023

Worst company

Recommend
CEO approval
Business Outlook

Pros

Remote working and Flexible hours

Cons

Work load, very low payment considering the amount of stress and work load

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LanguageLine Solutions Response
3y
Thank you for taking the time to provide your feedback. We appreciate you taking the time to let us know there is room for improvement. As a Great Place to work for the past 3 years, we are always striving to do better for our employees. We wish you well in your future endeavors.
1.0
Jan 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Didn't have time to see any pros.

Cons

Be careful if you're selected to apparently "work" for them. The hiring process is through an outsource company but Language Line Solution doesn't trust 100% in the outsource hiring process so what do they do? They continue the hiring process using their own simplistic language test and TURN DOWN the candidate that had already been cleared by the outsource hiring company! They don't care if the candidate has passed the hiring process via the outsource company, they reject the candidate based on the candidate's language test instead of continuing the outsource company's process and invite the final candidates to a video call and test their language skills live! This process feels like a scam and a disrespect to the candidate who spent (literally) hours and hours going through the dynamic of the outsource company's hiring process.

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LanguageLine Solutions Response
3y
LanguageLine has many partner relationships in the industry and we appreciate all of them. Your employment relationship is through one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.
2.0
Jan 16, 2023

Review

Recommend
CEO approval
Business Outlook

Pros

Flexible working hours, generous providing training, flexible with remote work.

Cons

Old equipment and old systems

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LanguageLine Solutions Response
3y
Thank you for taking the time to write your review. We are always open to feedback to improve our processes. Thank you for everything that you have done at LanguageLine and we wish you well in your future.
Viewing 25 - 27 of 259 Reviews

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