Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (888) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible hours when you work from home" ((in 531 reviews)); "The training is good and complete." ((in 135 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 62 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 35 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 26 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 370 reviews)); "No benefits / 401k and all" ((in 153 reviews)); "Poor management indeed." ((in 101 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 99 reviews)); "No pay raise after the initial raise" ((in 31 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews about "hour"

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

259 reviews

1.0

May 3, 2023

LLS VRI Salary

Vri interpreter

Recommend

CEO approval

Business Outlook

Pros

Experience because you're flooded with calls with no time to take a breath between one and the next

Cons

Payment Payment Quality of the biggest two Arabic sites which contain over 400 people, each working 9 hours per day plus overtime, "is handled by one single quality coach based overseas and scores your calls based on mood and favoritism"

LanguageLine Solutions Response

Thank you for taking the time to leave a review. LanguageLine has many partner relationships in the industry, and we appreciate all of them. Your employment relationship is with one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.

2.0

Apr 19, 2023

Training provided, the pay is too low for what you have to do

Vietnamese interpreter

Recommend

CEO approval

Business Outlook

Pros

Training provided, they teach you how to become an interpreter

Cons

very low pay, long hours at work

LanguageLine Solutions Response

After doing an extensive evaluation of our pay/benefits in comparison to other employers in our business, we find that our compensation and pay/benefits, while not above average, are consistent with the industry. Please note we regularly review industry compensation. We wish you well in your future endeavors.

1.0

May 3, 2023

Pretty bad

Over the phone interpreter

Recommend

CEO approval

Business Outlook

Pros

the only pro is that you work for home and the training is paid.

Cons

exhausting, little break, only 30 minutes for 8 hours on the phone. Salary is pretty bad and the managers are often rude.

LanguageLine Solutions Response

Thank you for taking the time to leave a review. LanguageLine has many partner relationships in the industry, and we appreciate all of them. Your employment relationship was with one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback. We wish you well in your future endeavors.

4.0

May 15, 2023

It's a begginer interperter role

English/spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

It's a remote position. The training is good, and the instructors take time to teach you.

Cons

I am hired at 15 an hour and I won't get a raise anytime soon, definitely on the lower spectrum of the pay scale for being bilingual.

LanguageLine Solutions Response

Thank you for taking the time to share your feedback. We appreciate hearing about your personal experience. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better We regularly review industry compensation/benefits. If you would like to discuss your compensation package further, please email interpretercommunications@languageline.com.

3.0

May 18, 2023

Underpaid but reasonable staff

Medical interpreter

Recommend

CEO approval

Business Outlook

Pros

Easy hiring process and overall nice Q&A

Cons

Low pay Only get benefits if you work more than 36 hours

LanguageLine Solutions Response

3.0

Apr 27, 2023

Ok for remote, but no opportunity for growth

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Remote, flexible hours, good for bilinguals

Cons

Low pay, difficult work, rude clients

LanguageLine Solutions Response

3.0

Apr 18, 2023

worst job

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

good to work from home

Cons

long hours difficult customers to translate

LanguageLine Solutions Response

LanguageLine has many partner relationships in the industry, and we appreciate all of them. Your employment relationship was with one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.

1.0

Mar 30, 2023

Terrible company

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Nothing except you can work from home

Cons

Extremely LOW pay to have to learn all medical terminology for $20 per hour after working for 4 years! Don’t waste your time find a more rewarding career!! Like Starbucks pay stocks options and you get paid $21 per hour without having to deal with crazy sick patients and rude clients who disrespect you very often!!! My advice is stay away don’t waste your time absolutely NOT WORTH it period!

LanguageLine Solutions Response

LanguageLine is an Award-Winning communications company enabled by technology. We are human at our core and our linguists are our heartbeat. They meet the industry’s highest standards, earning the privilege to interpret or translate for our clients and the communities they serve. Furthermore, LLS uses a strict standard of call handling protocol that has been refined over the past 41 years and has been evaluated and validated by numerous outside agencies. We wish you well in your future endeavors.

5.0

Apr 4, 2023

So far so good (just hired)

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Work from home, normal hours (9-5)

Cons

Not much upward mobility (only one place to move up, a certification and a 1$/hr raise)

LanguageLine Solutions Response

Thank you for taking the time to provide such a thoughtful review! We appreciate your feedback and are happy to hear you’re enjoying your experience here. We do have career path opportunities and publicize our open positions for interpreters and corporate positions. If you have any further feedback to share, please email us at interpretercommunications@languageline.com.

3.0

Apr 21, 2023

Spanish to English over the phone interpretation

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

very flexible schedule sometimes the line is not so busy and the work shifts can be quiet light paid per hour good opportunity to improve skills

Cons

app has a lot of errors communication within the company is a mess can become quite frustrating

LanguageLine Solutions Response

Viewing 22 - 24 of 259 Reviews

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Jobs at LanguageLine Solutions

German Interpreter

United States

View job

Associate Product Manager

Monterey, CA

View job

Medical Interpreters Needed – Oklahoma City, OK

Spanish Medical Interpreters Needed – Chambersburg, PA

LanguageLine Solutions reviews FAQs

Reviews LanguageLine Solutions reviews

LanguageLine Solutions

LanguageLine Solutions reviews about "hour"

Ratings by category

Ratings by demographic groups

Reviews by job title

LLS VRI Salary

Training provided, the pay is too low for what you have to do

Pretty bad

It's a begginer interperter role

Underpaid but reasonable staff

Ok for remote, but no opportunity for growth

worst job

Terrible company

So far so good (just hired)

Spanish to English over the phone interpretation

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