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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews about "management"

31% positive business outlook

Reviews by job title

258 reviews
2.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote job, no need to worry about commute

Cons

Terrible management who does not care about employee's mental health or rights. Reduced hours because of AI, low pay, no yearly pay raise, bare minimum health insurance, no holiday pay rate. If you want to use PTO then it depends on their mood to decide if you get approved or not.

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LanguageLine Solutions Response
9mo
We appreciate your feedback. At LanguageLine, we are proud to be recognized as a Great Place to Work® and are committed to supporting interpreters with the resources they need. With thousands of interpreter inquiries received, some answers may overlap, but our dedication to improvement never wavers. Best of luck in your career journey.
1.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility with Hybrid work set up

Cons

Poor management and leadership that care about profits and performance more than its employees. Lack of support, empathy and reward.

2.0
Oct 15, 2025

PRO/CON

Recommend
CEO approval
Business Outlook

Pros

work from home opportunity, flexible, and good training.

Cons

Low pay, poor management, no direct contact with the team lead or manager, you are on your own after training

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LanguageLine Solutions Response
9mo
Thank you for sharing your feedback. Being recognized as a Great Place to Work® for the past 6 years motivates us to keep strengthening the interpreter experience with better systems, resources, and support. Wishing you continued growth and fulfillment in your career journey.
1.0
Sep 5, 2025

Don't waste your time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

meaningful work grateful clients that's it

Cons

cutting hours, not stable, POOR communication from the company, updated the time off request system, making it super inconvenient, limited development opportunities, absurd guidelines that make work unnecessarily complicated quality assurance nitpicks at everything and looks for ways to fail you, not investing in employee retention, HORRIBLE payroll department. If you are missing a part of your paycheck, you will wait for their response for weeks, no direct management so if you need help it is super hard to get through to anyone competent enough to assisst you health insurance is the worst

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LanguageLine Solutions Response
10mo
Thank you for taking the time to share your perspective. At LanguageLine, as a Great Place to Work, we are committed to strengthening the interpreter experience and continue to invest in systems, processes, and support resources to better serve our team. Feedback such as yours provides us with insight into areas where we can evolve, including communication, professional development, and operational improvements. We appreciate your contributions and wish you continued success in your career.
1.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working for LanguageLine Solutions.

Cons

LanguageLine Solutions is not worth your time. There’s no holiday pay, no benefits, and no flexibility. The company offers little to no support for interpreters, and management is often unresponsive. You’re treated like just another number, not a valued professional. Overall, it’s a frustrating experience — don’t waste your time here.

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LanguageLine Solutions Response
9mo
Thank you for taking the time to share your feedback with us. As a Great Place to Work for the past 6 years, we are always committed to improving the interpreter experience. Best of luck in your future endeavors.
3.0
Sep 27, 2025

Good for part-time

Recommend
CEO approval
Business Outlook

Pros

Good job is you need a part time position

Cons

You are not getting any holiday pay or vacation pay if you work part -time, there is no management, they adjust your schedule on their needs with no advanced notice within 1 week.

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LanguageLine Solutions Response
9mo
Thank you for taking the time to share your experience with us. We are glad to hear that you find the flexibility of part-time work with LanguageLine to be a good fit. We understand the importance of benefits such as holiday and vacation pay and recognize how scheduling can impact work–life balance. We remain committed to creating a positive environment for all of our team members and truly value the work you do in helping clients and communities every day. If you have additional feedback to share feel free to contact interpretercommunications@languageline.com.
2.0
Sep 19, 2025

Bad management team

Recommend
CEO approval
Business Outlook

Pros

able to work from home

Cons

back to back phone call. The company didn't treat interpreters fairly, and didn't respect the value of interpreters work. The company cut hours of the schedule.

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LanguageLine Solutions Response
10mo
Thank you for your feedback. At LanguageLine, we’re proud to be a Great Place to Work and remain committed to enhancing the interpreter experience through stronger systems, resources, and support. We wish you well in your future career endeavors.
5.0
Oct 1, 2025

All good

Recommend
CEO approval
Business Outlook

Pros

Good team and working environment. Management is friendly.

Cons

Nothing so far. Happy with current working conditions.

2.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

If you like work from home, and do not want to worry about the commuting.

Cons

No Management to provide feedbacks. Only desperate workers complaining about all kinds of issues that a good management team could easily fix. Back to back calls and very stressful work but very low pay. Do not come here if you have a 2nd choice.

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LanguageLine Solutions Response
7mo
Thank you for sharing your experience with us. We are pleased to hear that remote work has been a helpful aspect for you. We also recognize your concerns about support, workload, and the need for clearer guidance. We continually review our systems and resources to strengthen the interpreter experience and maintain a professional, respectful environment. As a current employee, you are welcome to share additional feedback at interpretercommunications@languageline.com so we can better understand your perspective.
Viewing 4 - 6 of 258 Reviews

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