Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 531 reviews)); "The training is good and complete." ((in 126 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 61 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 38 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 371 reviews)); "No benefits / 401k and all" ((in 146 reviews)); "Poor management indeed." ((in 101 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 98 reviews)); "No pay for time off." ((in 34 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews about "management"

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

258 reviews

4.0

Feb 14, 2024

Good company for new interpreters

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Good training program; responsive management

Cons

Low pay and back to back calls

3.0

Jan 29, 2024

Good if you can tolerate a hostile environment

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great start after college Stable position

Cons

Passive Aggressive upper management Unprofessional upper management Toxic environment Clique-y No room for development Low pay for amount of work

LanguageLine Solutions Response

Thank you for your feedback. It is essential to note that our company always encourages open dialogue. We advise our employees to discuss any concerns directly with their managers, which helps us address issues more effectively and promptly. We wish you the best in your future endeavors. Your feedback is noted and will be shared with the team as it contributes to our ongoing efforts to improve.

3.0

Oct 12, 2023

Lack of training hours

Interpreter

Recommend

CEO approval

Business Outlook

Pros

- Management from Kelly service (for Canadian interpreters) was great

Cons

- I was hired as a medical interpreter but got calls from all different places including airport, banks, court, law firms(in the middle of the trial), emergency room, 911 etc which is overwhelming. - no time for going to washroom

LanguageLine Solutions Response

Thank you for taking the time to leave a review. LanguageLine has many partner relationships in the industry, and we appreciate all of them. Your employment relationship was with one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback. We wish you well in your future endeavors.

2.0

Nov 24, 2023

Great training

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Excellent Training and Company supplied equipment

Cons

Low pay. Management hard to reach.

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. We have many resources including a team of managers available to support and help our interpreters grow and be successful. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits are consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

4.0

Jan 4, 2024

Overall good

Mandarin interpreter

Recommend

CEO approval

Business Outlook

Pros

Good pay Good ot rates Management is helpful

Cons

Working hours Back to back call

LanguageLine Solutions Response

Thank you for taking the time to leave such a thoughtful review. We are happy to hear you enjoyed taking calls for us! We wish you well in your future endeavors.

3.0

Sep 20, 2023

The checks clear

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great company to get your feet wet in Project Management. Good 1-2 year commitment for your resume.

Cons

Little direction from management. Little room for growth. No cost of living increase, but your insurance benefits seem to increase meaning you are making less each year.

LanguageLine Solutions Response

Thank you for taking the time to share your experience. We appreciate your feedback and letting us know there is room for improvement. We wish you well in your future endeavors!

4.0

Aug 1, 2024

Fine place, no management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fine place, with flexible work, and work-life balance.

Cons

no management, self-motivation, and no benefit

LanguageLine Solutions Response

Thank you for sharing your experience with LanguageLine Solutions! Maintaining a healthy work-life balance for our employees is a top priority. Your feedback is greatly appreciated and serves as a reminder of why we strive to create a supportive management team and accommodating work environment. Our interpreters are encouraged to provide additional feedback at interpretercommunications@languageline.com.

2.0

Jan 26, 2024

toxic now

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

get some practice in this industry

Cons

low pay, super busy, poor management

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. It is unfortunate you are not finding the support you need available. We have many resources, including a team of managers available to support and help our interpreters grow and be successful. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

2.0

Apr 22, 2024

Low pay, salary never raised

Interpreter

Recommend

CEO approval

Business Outlook

Pros

work from home, no commute, work life balance

Cons

low pay, calls back to back, never get raised no matter how long you work here for , salary can't catch up with inflation rate, no management

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. After doing an evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits are consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

Viewing 13 - 15 of 258 Reviews

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Jobs at LanguageLine Solutions

Bengali Interpreter

United States

View job

Sales Collateral and Enablement Specialist

United States

View job

Malayalam Interpreter

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Reviews LanguageLine Solutions reviews

LanguageLine Solutions

LanguageLine Solutions reviews about "management"

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company for new interpreters

Good if you can tolerate a hostile environment

Lack of training hours

Great training

Overall good

The checks clear

Fine place, no management

toxic now

Low pay, salary never raised

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