Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 531 reviews)); "The training is good and complete." ((in 126 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 61 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 38 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 371 reviews)); "No benefits / 401k and all" ((in 146 reviews)); "Poor management indeed." ((in 101 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 98 reviews)); "No pay for time off." ((in 34 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

Skip to content Skip to footer

Notifications

LanguageLine Solutions

LanguageLine Solutions reviews about "management"

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

258 reviews

2.0

Feb 12, 2023

Just don’t

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

Job is fairly easy, and you gain experience on multiple areas. Insurance, 911, medical claims etc

Cons

Management and company policies are just very unrealistic and inhumane

LanguageLine Solutions Response

LanguageLine is an Award Winning communications company enabled by technology. We are human at our core and our linguists are our heartbeat. They meet the industry’s highest standards, earning the privilege to interpret or translate for our clients and the communities they serve. Furthermore, LLS uses a strict standard of call handling protocol that has been refined over the past nearly 40 years and has been evaluated and validated by numerous outside agencies. It is unfortunate this was not a good fit for you and we wish you well in your future endeavors.

5.0

Feb 17, 2023

Great company with a great mission

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people and management Upward mobility

Cons

The pay was pretty low

LanguageLine Solutions Response

Thank you for taking the time to provide feedback. We appreciate your feedback and are happy to hear you enjoyed your experience here. We wish you well in your future endeavors.

4.0

Feb 25, 2023

Not bad

Arabic linguist

Recommend

CEO approval

Business Outlook

Pros

Work is not that bad

Cons

Management issues and salary is bad

LanguageLine Solutions Response

Thank you for taking the time to write a review. We appreciate hearing about your personal experience and are happy to learn that for the most part you enjoy taking calls for us. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. We have many other resources including a team of managers available to support and help our interpreters grow and be successful. Please note: we regularly review industry compensation. If you have any further feedback to share please email us at interpretercommunications@languageline.com.

5.0

Mar 21, 2023

Truly amazing

Customer service sales associate

Recommend

CEO approval

Business Outlook

Pros

It was very fast paced, always working with customers, I enjoyed it very much.

Cons

Management was very hard to get ahold of including payroll.

4.0

Mar 7, 2023

Great management

Senior language specialist-account payable analyst

Recommend

CEO approval

Business Outlook

Pros

Great management and pay, supportive team

Cons

Working weird hours - overnight or late night

3.0

Mar 7, 2023

Ok company but could be better

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home Flexible schedule available Always hiring

Cons

Pay does not increase much over time. Cannot work from anywhere worldwide. Getting in touch with management is practically non-existent.

LanguageLine Solutions Response

1.0

Apr 9, 2023

Good if you want a steady job, not good for everything else

Project manager

Recommend

CEO approval

Business Outlook

Pros

Pay is fine Remote Easy enough job you're able to slack off and still be a high performer Good people

Cons

Bonuses are revenue based. Our 2022 personnel costs were too high (as in costs relating to paying people their hourly wages as well as overtime) and as a result they cut our bonuses by 57% Raises and information regarding them are few and far between Poorly managed, especially in the middle of an ongoing movement from one business management platform to the other. Little to no movement for upward progression/promotions

LanguageLine Solutions Response

Thank you for taking the time to write your review. We understand that occasionally we miss the mark. We highly value the feedback and appreciate you taking the time to let us know there is room for improvement. We always strive to meet and exceed market standards when it comes to compensation. This is evaluated on a yearly basis and we are always interested in learning how better we can become an employer of choice based on your feedback. We will take this into consideration and share with the team.

3.0

Apr 12, 2023

pros/cons

Interpreter

Recommend

CEO approval

Business Outlook

Pros

-Convenience -Remote -Simple -Schedules -leniency

Cons

-Little communication -No accountability for issues caused by the company -Low pay -Hard to get a response from management

LanguageLine Solutions Response

Thank you for taking the time to leave a review. LanguageLine has many partner relationships in the industry, and we appreciate all of them. Your employment relationship was with one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.

1.0

Apr 16, 2023

Toxic Environment and No Opportunity for Growth

Coordinator

Recommend

CEO approval

Business Outlook

Pros

Only good if you need some office based job experience in a corporate environment.

Cons

- Very toxic environment - You will be overworked with very low pay - Micromanaging. Complete lack of support and training. You will be made to feel like a burden and stupid if you ask for help or to be trained - Do not trust management, this company doesn't care about your career progression or mental health. Many people are two faced and will gossip about you behind your back. - Very little diversity of cultures, especially within senior management

Viewing 19 - 21 of 258 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at LanguageLine Solutions

Sales Collateral and Enablement Specialist

LanguageLine Solutions reviews FAQs

Reviews LanguageLine Solutions reviews

LanguageLine Solutions

LanguageLine Solutions reviews about "management"

Ratings by category

Ratings by demographic groups

Reviews by job title

Just don’t

Great company with a great mission

Not bad

Truly amazing

Great management

Ok company but could be better

Good if you want a steady job, not good for everything else

pros/cons

Toxic Environment and No Opportunity for Growth

Top companies for "Compensation and Benefits" near you

Jobs at LanguageLine Solutions

LanguageLine Solutions reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

LanguageLine Solutions reviews FAQs

Jobs at LanguageLine Solutions