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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews about "time"

31% positive business outlook

Reviews by job title

273 reviews
3.0
May 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay is on time, equipment request will be fulfilled very fast

Cons

Don't expect any support at all

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LanguageLine Solutions Response
2y
Thank you for taking the time to write a review. We have many resources including a team of managers available to coach, support, and help our interpreters grow and be successful. If you have any further feedback to share, please email us at interpretercommunications@languageline.com.
5.0
May 23, 2024

Best place to work

Recommend
CEO approval
Business Outlook

Pros

Pays on time, well managed, has clear guidelines,wonderful training and there is always someone to help if help is needed.I love working with Languageline Solutions and couldn't be more pleased with my experience with this company.

Cons

Can not work outside of the US

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LanguageLine Solutions Response
2y
Thank you for taking the time to write your review. We're thrilled to hear that you value our timely payments, clear guidelines, wonderful training, and supportive environment. We understand your concern about not being able to work outside of the US and will keep this in mind as we strive to improve. We’re glad to have you with LanguageLine Solutions!
3.0
Mar 11, 2024
Recommend
CEO approval
Business Outlook

Pros

You learn that you can Interpret * if you are fully bilingual, They offer training as well.

Cons

The pay is low and they demand a very high professional service, Calls are one after the other and just like a 12 seconds between calls, 1 Break for 15 min lunch 30 min and thats all the breaks you get working 7 1/2 hours. If you take more time off, it can lead to problems (they discount that lunch break from pay check)

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LanguageLine Solutions Response
2y
Thank you for taking the time to provide your feedback and appreciate you taking the time to let us know there is room for improvement. We regularly review industry compensation and find that our compensation and benefits are consistent with the industry. We wish you well in your future endeavors.
4.0
Jul 1, 2024

Paid By Minutes

Recommend
CEO approval
Business Outlook

Pros

Work from home, flexible hours

Cons

The Paid too low. They constantly send you extra documents and expect you to spend more time on self training without paying.

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LanguageLine Solutions Response
2y
Thank you for taking the time to provide feedback. We appreciate your comments and are happy to hear that for the most part enjoyed your experience with LanguageLine. We wish you well in your future endeavors.
3.0
Apr 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home. Remote. Flexible.

Cons

Full time interpreter here in a high-demand language. The company only gives us a MEC (minimum essential coverage) health insurance plan. It does NOT cover the costs of anything diagnostic, procedures, surgery, labor and delivery, or any medical emergency. You are only covered for preventative vaccines like flu shots, COVID shot, and basic routine check, nothing else. So, it's very scary and anxiety-ridden to work here, because if you get sick, you're screwed. I am only able to "afford" to work here because I am on my spouse's health insurance plan that's sponsored by his government job. In a word, this health insurance plan is NOT sustainable for keeping employees here. What about those interpreters who don't have a spouse like me that they can rely on for health insurance. What are they supposed to do? Buyer beware: This is the #1 reason why employees leave LLS. This company is completely eliminating it's candidate pool by not offering a strong health insurance plan for employees. Based on the current job market, interpreters at other companies are provided real health insurance plans. My question for leadership is: Can full time employees please get the option to get a better health insurance plan in 2024?

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LanguageLine Solutions Response
2y
We are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits, while not above average, are consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.
4.0
May 2, 2024

Interpreter Salary

Recommend
CEO approval
Business Outlook

Pros

Payment on time and flexible schedule.

Cons

It feels like you are on your own often.

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LanguageLine Solutions Response
2y
Thank you for taking the time to share your experience. We appreciate your feedback and are happy to hear for the most part you enjoyed your experience here. We wish you well in your future endeavors!
2.0
Jun 7, 2024

Time off

Recommend
CEO approval
Business Outlook

Pros

Nothing good about time off

Cons

Not enough and non-paid, not flexible

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LanguageLine Solutions Response
2y
Thank you for taking the time to provide your feedback. We connect clients to our team of 21,000 professional, on-demand interpreters via audio or video in 30 seconds or less. We provide these services 24 hours a day, seven days a week, 365 days a year and schedule our interpreters to meet the demand based on their agreed upon schedule. We do have a process in place for interpreters to request time off. If you would like to discuss further, please email interpretercommunications@languageline.com.
4.0
Jul 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Good payment rates, always on time.

Cons

Great company, better than the others to work with.

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LanguageLine Solutions Response
2y
Thank you for your kind words. It’s thanks to the great work of people like you that LanguageLine is able to work toward a world in which language and cultural barriers no longer exist. Thank you for lending your talent toward our mission. If you have any further feedback to share, please email us at interpretercommunications@languageline.com.
4.0
Jul 25, 2024

work from home is great

Recommend
CEO approval
Business Outlook

Pros

work from home easy to get vacation time in

Cons

dead end job but good for stay at home mom/dad

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LanguageLine Solutions Response
1y
Thank you for taking the time to provide a review. We do have career path opportunities and publicize our open positions for interpreters and corporate positions. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. If you’d like to provide further feedback, please email us at interpretercommunications@languageline.com.
Viewing 13 - 15 of 273 Reviews

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