Lantern reviews

3.0

46% would recommend to a friend

(121 total reviews)

John Zutter

60% approve of CEO

52% positive business outlook

Lantern has an employee rating of 3.0 out of 5 stars, based on 121 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lantern employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

121 reviews
1.0
Jun 16, 2025

Very unstable environment

Recommend
CEO approval
Business Outlook

Pros

I would not recommend if you have better opportunities.

Cons

• Organizational instability due to frequent restructuring or shifting priorities, which can impact project continuity and job security. • Lack of clear communication from leadership and limited visibility into long-term strategy. • High employee turnover, resulting in knowledge gaps and increased workload on remaining staff. • Limited opportunities for structured career growth or mentorship due to the fast-paced, reactive environment.

avatar
Lantern Response
1y
Thank you for sharing your feedback. We are committed to creating a positive work environment and are continuously working on improving communication and providing clearer visibility into our long-term strategy. In addition to creating additional communication channels like the Bright Side, We are also developing a more structured career development program to support our employees' professional growth. Your insights are valuable, and we wish you the best in your future endeavors. Meredith Fish SVP, People Team
2.0
Jun 15, 2025

Explore other options

Recommend
CEO approval
Business Outlook

Pros

-The idea of the service is great if you can get quality healthcare at a fraction of the cost

Cons

-favoritism and uneven workload across advocates. Some may have answered 10 calls in a week and some 120 -unrealistic expectations, constantly being told you not doing enough -horrible management , management is overly rude -high turnover rate because the workload is insane -the bonuses was decent then they changed it and will find any reason for you not to get it -they say the company growing but really its just the same employees getting promoted

avatar
Lantern Response
1y
Thank you for your feedback. We're sorry to hear that your experience at Lantern didn’t meet expectations. While we’re growing substantially as an organization, we recognize that growth can bring challenges—and we appreciate your insights regarding workload and management support. Your concerns are important to us. I’d welcome the opportunity to speak with you directly to better understand your experience. Please feel free to reach out to me for a confidential conversation. Thank you for your contributions to Lantern. We wish you all the best in the next chapter of your career. Meredith Fish SVP, People Team
5.0
Jun 12, 2025

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and really nice people. Great leadership team

Cons

Figuring out how to adjust to being a larger org after huge growth as a startup over 3 years as

avatar
Lantern Response
1y
Thank you so much for your thoughtful review and for being a valued part of the Lantern team! We're thrilled to hear that you appreciate our culture, the people you work with, and the leadership team. Creating a supportive and collaborative environment is something we care deeply about. We also appreciate your note about the challenges of scaling. As we continue to grow, we know how important it is to evolve thoughtfully while staying true to our roots. Feedback like yours helps us stay focused on what matters most—our people and our shared mission. Thanks again for your contribution to Lantern’s journey! Meredith Fish SVP, People Team
Viewing 19 - 21 of 121 Reviews

Glassdoor has 123 Lantern reviews submitted anonymously by Lantern employees. Read employee reviews and ratings on Glassdoor to decide if Lantern is right for you.