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      Lifetouch

      Part of Shutterfly

      Engaged Employer

      Lifetouch reviews

      3.1

      48% would recommend to a friend

      (2,229 total reviews)
      avatar

      Ken Murphy

      51% approve of CEO

      26% positive business outlook

      Ratings by demographic groups

      Lifetouch has an employee rating of 3.1 out of 5 stars, based on 2,229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lifetouch employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      2K reviews
      2.0
      Mar 7, 2015

      High Volume School Photography (Walmart of Photography)

      Operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      It'snot working at McDonalds, and the wage is slightly higher than minimum wage. Their ESOP plan does grow and add a nice chunk of change to the benefits side. Health Insurance is offered.

      Cons

      Very stressful position, even if you are experienced with the company. No sense of company focus on leadership other than managing the numbers. No room for growth unless you want to go to Minnesota where corporate is. No raises, performance reviews, bonuses, or additional compensation. The high volume photography market is dying off with almost everyone having cameras in their smartphone now. Employees are treated as expendable tools. The territories focus almost solely only numbers and matrix that measure them.

      1.0
      Jan 23, 2015

      Dying company.

      Photographer
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is only a good place to work if you're not qualified to work anywhere else. Pay was good for an entry level job. Definitely working as a photographer takes some physical stamina and mental creativity. I was the main photographer at my studio, and I worked 10-12 hour days during Christmas with a half hour break halfway through. Sales isn't much better, but it's good preparation for other sales jobs.

      Cons

      Lifetouch is stuck and dying. In a global world where anyone can learn to take decent pictures of their kids with some free online courses, they hire completely unqualified photographers and try to force people to buy more than they can afford. I had previous studio experience. There were people in my training classes who took 15 minutes (no exaggeration) to figure out how to click the button to take a photo. Their target market is people who are bad at math. This is not to neglect piss-poor upper management, aggressive sales goals with no basis in reality, and a total lack of a support network for training and gear maintenance. Our sales goals were based on the previous year's numbers + 10%. Completely neglecting that they are in a dying industry where they control over 75% of studio photography, or that the previous year they had an influx in business from 3 of their competitors going bankrupt. Our district manager was nightmarish, and would insist we stay over unpaid to pull sessions to meet goal, or else we would be written up and eventually fired.

      1.0
      Jan 5, 2015

      Long Hours

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a quick learn and steady work. Go in do your job and leave

      Cons

      Only seasonal need more opportunity..also Pay is horrible

      Viewing 232 - 234 of 2,229 Reviews
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      ReviewsLifetouch reviews

      Glassdoor has 2,393 Lifetouch reviews submitted anonymously by Lifetouch employees. Read employee reviews and ratings on Glassdoor to decide if Lifetouch is right for you.