Where to start.. This company has been picked apart by poor management and even worse decisions. Gutted benefits, gutted wages, forced overtime. Team members are treated like robots and management refers to donor families s customers. They force team members to recover on individuals without consent from the family and then due to poor staffing issues won’t have the man power to honor those individuals, eventually leading to them throwing away tissue and helping no one. Worse more is these donors families will never know that LWVI recovered and that the tissue was discarded.
They have completely given up on using tools that are in place to help find potential donors, instead forcing cases they know will go down in hopes they can swindle partners into accepting the case. Their morals and self respect have gone down the drain in the face of increasing donor volume and saving money.
They removed management because they “weren’t fulfilling their obligations” yet the director has tip toed around the rules they implemented, changed criteria to fluff numbers, and cut corners whenever they could - quite literally performing the exact same things that they let previous management go for.
People are leaving by the droves. Good people. Now they plan on bringing in 3rd party companies to call families with very literal experience in hopes of saving tissue contracts.
This company is a sinking ship. You’ll make more money and have less stress working in fast food. AVOID AT ALL COSTS.