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LoanCare

Part of Fidelity National Financial

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LoanCare reviews

3.1

48% would recommend to a friend

(301 total reviews)
avatar

Dave Worrall

61% approve of CEO

52% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

3.0

Career opportunities

2.9

Senior management

LoanCare has an employee rating of 3.1 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LoanCare employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

301 reviews
1.0
Jul 13, 2023

Limited Growth Potential and Toxic Culture

Technical writer
Recommend
CEO approval
Business Outlook

Pros

Many have the option to work from home when needed. The vacation policy is slightly above average.

Cons

Pay is below average and relatively stagnant, but management is always sure to get their bonuses by squeezing more an more productivity out of every employee. The company expects loyalty of its employees, but is not one bit loyal in return (laying people off seems to be a matter of habit). The tone at the top is so toxic there have been repeated mass exoduses of employees and management at every level of leadership. Spare yourself the stress and anxiety and find a job elsewhere.

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LoanCare Response
2y
Thank you for taking time to leave a review. We take all feedback seriously and would like to learn more about what you’ve shared, please contact us at employeerelations@loancare.com
1.0
Jan 9, 2023

company took a 180 from an amazing workplace to a soul crushing existence

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work from home nothing else

Cons

poor management broken promises no advancement mass firing late raises

avatar
LoanCare Response
3y
Thanks for your feedback. Providing a positive employee experience is a priority at LoanCare. We will take your comments into consideration and welcome you to connect with us directly at employeerelations@loancare.com
1.0
Nov 5, 2020

Big disappoinment

Customer service
Recommend
CEO approval
Business Outlook

Pros

It BARELY paid the bills

Cons

Horrible and worthless.. No growth for advancement, No bonuses only one yearly raise and you'll be lucky if its 25 cent. The pay is horribleeeee but as I said earlier it help pay the small bills I had. You only get 6 weeks of maternity leave 'UNPAID'. I agree with one review that mention management. Management has a close relationship with each other & buddy system they are also rude and can careless. Who do you report to about problems and complaints with team leaders when they are all close friends including HR. The work is all over the place very unorganized. I'm actually surprise the company is still standing with customers whos not ready to sue. I'm sure when its time to do aduits this department stays in the red and the CEO is ok with it. I had to leave after 6 months I felt like I was in highschool training for the real world. I wouldn't recommend this job to NO ONE. I'm a mother of 3 and I couldn't take this job serious.. HOT MESS!

Viewing 13 - 15 of 301 Reviews
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Glassdoor has 305 LoanCare reviews submitted anonymously by LoanCare employees. Read employee reviews and ratings on Glassdoor to decide if LoanCare is right for you.