Does LoanCare pay their employees well?

According to anonymously submitted Glassdoor reviews, LoanCare employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LoanCare. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LoanCare?

48% of LoanCare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LoanCare 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at LoanCare?

Customer Service Representative (29) , Loan Counselor (12) , Customer Experience Specialist (10) , Supervisor (9) , Customer Service Representative (CSR) (6) , Manager (6) , Loss Mitigation Specialist (5) , Single Point of Contact (SPOC Agent) (5) , Team Lead (5) , Customer Service (4) , Foreclosure Specialist (4) , Customer Experience Specialist I (3) , Customer Experience Specialist II (3) , Customer Service Specialist (3) , Customer Service Supervisor (3)

What are the pros of working at LoanCare according to real employee reviews?

"Work from home, flexible scheduling" ((in 17 reviews)); "benefits are good." ((in 15 reviews)); "Great people to work with" ((in 14 reviews)); "Some departments have good leadership" ((in 8 reviews)); "Work life balance is good at loan care" ((in 5 reviews))

What are the cons of working at LoanCare according to real employee reviews?

"The training is horrible and if you have questions VPs and mangers don't even know the answers to help you." ((in 20 reviews)); "Low pay & fixing other department issues" ((in 19 reviews)); "6. Upper management is only concerned in telling our COO and CEO along with the clients what they want to hear." ((in 6 reviews)); "4 managers in 7 months, report developer working in a supervisory role and no follow" ((in 5 reviews)); "No bonuses." ((in 5 reviews))

What are the top reviewed LoanCare locations?

Virginia Beach , Jacksonville , Chandler , Pittsburgh , Norfolk , Moon Township , Coraopolis , Moon , Arlington , Mesa , Phoenix , Charlotte , Virginia , Pitsburg , Denver , Philadelphia , South Park , Daytona Beach , Orlando , Tampa , Woodstock , Pitts

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LoanCare

Part of Fidelity National Financial

LoanCare reviews

3.1

48% would recommend to a friend

(301 total reviews)

Dave Worrall

61% approve of CEO

52% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

3.0

Career opportunities

2.9

Senior management

LoanCare has an employee rating of 3.1 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LoanCare employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

301 reviews

3.0

Jul 6, 2017

Wouldn't recommend

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hour lunch breaks and Saturdays off. Casual dress with jeans on fridays. Giveaways and the occaisonal luncheon.

Cons

Do not get trained accordingly to your position. Compensation is well below the average. High stress level.

2.0

Jan 11, 2024

Pay not compensatory to job duties

Customer experience specialist i

Recommend

CEO approval

Business Outlook

Pros

Work from home Diverse work place

Cons

Poor benefits Only high deductible health insurance plans Pay not compensatory to job duties Training and nesting not long enough for the amount of information and duties Training inconsistent Some members of the training team very unprofessional (cursing, favoritism, rudeness)

3.0

Oct 8, 2023

Pass them by…

Supervisor

Recommend

CEO approval

Business Outlook

Pros

It is located in a central location ood location

Cons

Terrible or nonexistent chain of command

Viewing 10 - 12 of 301 Reviews

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Jobs at LoanCare

Desktop Supervisor (On-site)

Collections Team Lead (On-site)

Default Document Execution Specialist II (On-site)

Claims Support Specialist - Remote

QUALITY ASSURANCE CLAIMS SPECIALIST – REMOTE