Lower reviews

3.6

58% would recommend to a friend

(684 total reviews)
avatar

Dan Snyder

73% approve of CEO

60% positive business outlook

Lower has an employee rating of 3.6 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

684 reviews
1.0
Nov 23, 2023

Clueless

Recommend
CEO approval
Business Outlook

Pros

Met a lot of great people

Cons

Management was oblivious to the market. Hired incompetent people which had a direct affect on customer service. They are trying to rebrand now but the damage has already been done. Realtors, employees and customers…STAY AWAY!!

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Lower Response
2y
Thank you for taking the time to leave a review and we agree that we have a dynamic group of people working at Lower! Regarding your con, if you look into research, you will see that industry experts did not predict the turn of events that occurred in the market in 2022 into 2023. Fannie Mae had forecasted in 2022 that rates would fall to an average of 4.5% in 2023 which didn’t come to fruition. It is inaccurate to say that Lower’s management was oblivious to the market when industry forecasts couldn’t even predict the market. Our leaders are very well aware of the market, and the great thing about Lower is we’ve been able to adjust quickly to navigate the market swings. We understand that the fluctuating and fast-pace of the mortgage industry is not for everyone, but our training team and leaders work hard to ensure that all new hires have the proper training they need to be successful.
1.0
Nov 6, 2023

Would not recommend

Recommend
CEO approval
Business Outlook

Pros

Training is amazing, They will get you licensed in a lot of states. Really cool people to work with.

Cons

This seems like a fraternity. Its very unprofessional in here. Footballs flying around, A little deceptive in practices such as being honest. Managers rule with fear tactics and it seems like a burn and churn place where they bring you in and fire you quickly, The building is half empty and it is huge. If you are a true professional this is not the place.

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Lower Response
2y
Thank you for taking the time to share your thoughts on your experience working with us. We appreciate your positive feedback regarding our training program and the collaborative atmosphere with your colleagues. We understand the importance of creating a supportive and inclusive environment. Regarding your comments on management, we want to assure you that we do not endorse fear tactics or an unprofessional atmosphere. We believe in an inclusive environment where team members enjoy coming to work each day. To foster success, each role has clear expectations and we manage to those expectations. We understand that the pace and expectations of our work environment may not be the right fit for everyone, and we appreciate your honesty in expressing your viewpoint. I encourage you to speak with HR regarding any fear tactics you've experienced as we want to ensure the workplace is supportive and positive for everyone.
1.0
Oct 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Once upon of time, Lower was a great place to work. Great coworkers, great pay, all around great vibes!

Cons

Lower has fired so many people that there’s no continuity anymore. When you have upper management leaving one by one, it should tell you something. Employees are simply a number, you know your opinions don’t matter unless you’re a top producer or have been with the company for 40 years. They make halfass attempts to boost morale by giving crew tickets and free lunch sometimes, instead of increasing benefits. How can you not tell that we’re unhappy? Do you not notice the lack of motivation in morning meetings? Do you not notice the lack of effort put forth throughout the workday? Do you not notice the lack of turnout for company events? I think you do notice but don’t care as long as you continue to keep the overhead low.

Viewing 82 - 84 of 684 Reviews

Glassdoor has 719 Lower reviews submitted anonymously by Lower employees. Read employee reviews and ratings on Glassdoor to decide if Lower is right for you.