Does Loya Insuance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Loya Insuance Group employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Loya Insuance Group. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Loya Insuance Group?

25% of Loya Insuance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Loya Insuance Group 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Loya Insuance Group?

Customer Service Representative (77) , Customer Service Representative (CSR) (38) , Insurance Agent (25) , Claims Adjuster (20) , Office Manager (13) , Paralegal (11) , Manager (10) , Insurance Sales Agent (9) , Sales Associate (9) , Customer Service (CSR) (8) , Staff Attorney (8) , Sales Manager (6) , Sales Representative (6) , Litigation Paralegal (5) , Sales Agent (5)

What are the pros of working at Loya Insuance Group according to real employee reviews?

"good at my Job good coworkers aswell" ((in 16 reviews)); "good benefits for vision and dental not sure about medical" ((in 11 reviews)); "Great people to work with; Attorneys and paralegal s work as a team" ((in 6 reviews)); "I loved the staff I had and the customers were awesome!" ((in 4 reviews)); "Our environment was good" ((in 3 reviews))

What are the cons of working at Loya Insuance Group according to real employee reviews?

"management is bad, they like to treat you like garbage" ((in 51 reviews)); "The pay is low and they run off a spreadsheet that’s wrong so they don’t have to give raises" ((in 32 reviews)); "Upper management is horrible" ((in 18 reviews)); "Regional managers were unprofessional" ((in 17 reviews)); "Short staffed and no commission." ((in 10 reviews))

What are the top reviewed Loya Insuance Group locations?

El Paso , Houston , San Antonio , Dallas , Los Angeles , Chicago , Atlanta , San Diego , Edinburg , McAllen , Austin , Orange , Albuquerque , Addison , Fort Worth , Ontario , Escondido , Vista , Denver , Pharr , Cleveland , Fresno , Anaheim , Whittier , Sacramento , Colorado Springs , Las Vegas , East Los Angeles , Birmingham , Cicero

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Loya Insuance Group

Loya Insuance Group reviews

2.6

25% would recommend to a friend

(465 total reviews)

Fred Loya Jr

23% approve of CEO

23% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.5

Culture & values

2.4

Work/Life balance

2.4

Compensation and benefits

2.4

Career opportunities

2.2

Senior management

Loya Insuance Group has an employee rating of 2.6 out of 5 stars, based on 465 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Loya Insuance Group employee rating is 28% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

465 reviews

1.0

May 30, 2015

Horrible.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

None. I'd give it no stars if I could.

Cons

Pay is horrible. Schedule is horrible. Management is horrible. Regional management is extremely horrible. They don't listen. Bust your *** for low pay. Hate this place. Don't ever work for this crappy company. Instead of paying the CSRS good to do their job they keep training more people for them to quit too. No wonder everyone quits on this company. They think your life revolves around loya. Screw this place. How is it still in business?!

1.0

Mar 17, 2015

Horrible. Started off really good in the training process, then everything went down hill when I met management

Claims agent

Recommend

CEO approval

Business Outlook

Pros

Get paid every week. Get exactly 40 hours. Schedule remains the same

Cons

Managers are not proffesional at ALL. They disrespect the employees and treat them like trash. They talk behind your back and make fun of the agents mistakes instead of helping them. They teach you to lie to the customers about their policy.

1.0

Dec 23, 2014

Bad company.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy to get into, barely an interview process.

Cons

Pay is bad, benefit are bad, management is bad,service is bad.

Viewing 34 - 36 of 465 Reviews

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Jobs at Loya Insuance Group

Customer Service/Sales Agent

Legal Department- Paralegal

Team Lead - Legal Department

Bilingual Customer Service/Sales Agent

Bilingual Customer Service/Sales Agent

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Loya Insuance Group

Loya Insuance Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Horrible.

Horrible. Started off really good in the training process, then everything went down hill when I met management

Bad company.

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