Does Loya Insuance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Loya Insuance Group employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Loya Insuance Group. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Loya Insuance Group?

25% of Loya Insuance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Loya Insuance Group 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Loya Insuance Group?

Customer Service Representative (77) , Customer Service Representative (CSR) (38) , Insurance Agent (25) , Claims Adjuster (20) , Office Manager (13) , Paralegal (11) , Manager (10) , Insurance Sales Agent (9) , Sales Associate (9) , Customer Service (CSR) (8) , Staff Attorney (8) , Sales Manager (6) , Sales Representative (6) , Litigation Paralegal (5) , Sales Agent (5)

What are the pros of working at Loya Insuance Group according to real employee reviews?

"Friendly coworkers , company offers positions to move up" ((in 15 reviews)); "Great benefits, and a chance to grow." ((in 10 reviews)); "Pay insurance dental vision free insurance license" ((in 9 reviews)); "Great people to work with; Attorneys and paralegal s work as a team" ((in 7 reviews)); "I loved the staff I had and the customers were awesome!" ((in 4 reviews))

What are the cons of working at Loya Insuance Group according to real employee reviews?

"management is bad, they like to treat you like garbage" ((in 49 reviews)); "The pay is low and they run off a spreadsheet that’s wrong so they don’t have to give raises" ((in 34 reviews)); "Upper management is horrible" ((in 18 reviews)); "Regional managers were unprofessional" ((in 17 reviews)); "Short staffed and no commission." ((in 9 reviews))

What are the top reviewed Loya Insuance Group locations?

El Paso , Houston , San Antonio , Dallas , Los Angeles , Chicago , Atlanta , San Diego , Edinburg , McAllen , Austin , Orange , Albuquerque , Addison , Fort Worth , Ontario , Escondido , Vista , Denver , Pharr , Cleveland , Fresno , Anaheim , Whittier , Sacramento , Colorado Springs , Las Vegas , East Los Angeles , Birmingham , Cicero

Loya Insuance Group reviews

2.6

25% would recommend to a friend

(465 total reviews)

Fred Loya Jr

23% approve of CEO

23% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (465 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Loya Insuance Group has an employee rating of 2.6 out of 5 stars, based on 465 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Loya Insuance Group employee rating is 28% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

465 reviews

3.0

Oct 13, 2009

Good steppingstone not good for the long run. This company is very shady.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work with your schedule, small teams, paid training, pay for your license if pass test on first try. Weekly checks.

Cons

Some offices open 7 days a week. Employees are forced to pay out of pocket any errors. MUST be bilingual.

3.0

Sep 16, 2009

2 years working with fred loya insurance

customer service representative

Recommend

CEO approval

Business Outlook

Pros

Really good pay, Chance to grow with the company and Rapidly expanding and creating new sub divisions

Cons

Management is not understanding of personal time off, they expect you to bend over backwards for them. Some managers will request a CSR to work split shifts so management can leave early. If you refuse they hold a grudge against you. Also alot of really pretty females work there and some how become managers of offices after only being employed for 3 months. There's lots of confusion over how procedures should be implemented for this very reason. Also if you upset your manager he/she can request you to be transferred most likely you will be going somewhere far in hopes you will quit

1.0

Jul 18, 2009

Would Never work here again, or get Insurance from them

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Office environment. The fact that we had Burger King next door was a plus. There is no other positive for this position.

Cons

Wage, hours, Case load, no guidance on closing claims. They teach to deny customers benefits. (At least when I was there). Lowest paying position with company....They say we are the ones giving there money away, versus we are saving you money.

Viewing 463 - 465 of 465 Reviews

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Jobs at Loya Insuance Group

Customer Service/Sales Agent

Bilingual Customer Service/Sales Agent

Team Lead - Legal Department

Bilingual Customer Service/Sales Agent

Bilingual Customer Service/Sales Agent