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Loya Insuance Group

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Loya Insuance Group reviews

2.6

25% would recommend to a friend

(465 total reviews)

Fred Loya Jr

23% approve of CEO

23% positive business outlook

Loya Insuance Group has an employee rating of 2.6 out of 5 stars, based on 465 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Loya Insuance Group employee rating is 28% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

465 reviews
3.0
Aug 9, 2013
Recommend
CEO approval
Business Outlook

Pros

-As a Csr you can make up to $16 an hr. -Base stays at $12 an hour. -You can bonus $2, $3, or $4 dollars, depending on office you are in. -Weekly pay every Friday. -Learn about how insurance works. -Direct Company. -You dress nice. -Paid training. -As a CSR you can earn as much as $600 a week (Gross) -Managers earn around $16 an hour (base) and up to $20, if bonus is $4 -Open inside Cardenas markets. -A lot of growth opportunity, specially if you have potential.

Cons

-Upset customers (very) -Monday thru Saturdays. -Rotating schedules. 9am to 4pm or 1pm to 7pm -No overtime. -You get surveyed. -You can easily loose your bonus $, if you make many errors. -3 write ups and you're out. -Endorsements suck, because at renewal they change premium. -Adjusters that suck (a lot) -Claims don't want to be paid out. -Have to make at least a sale a day. -$30 cancellation fee applies if you let policy cancel, and come back to open a new policy. -Monthly payments rarely decrease, usually stay the same. -Can't change due dates. -Highest limits are 25/50/25 (in CA). Which is pathetic. Medical is only $1k -To change an address you need a bill under your name. -To make changes you must step into office, can't do it over the phone. -Depending on office you are in you need to meet a monthly goal. 10 or 12 sales per CSR -Towing is only in case of an accident, not roadside assistance. -Push for so called 73's, which are people with Full Cover & have no tickets, which is dumb because out of 5 out of 10 people that walk into Fred Loya don't have licenses, the other 3 or 4 have 2 or more tickets and the remaining just have a liability car. .

2.0
Mar 29, 2013
Recommend
CEO approval
Business Outlook

Pros

money was ok, still not enough for what you have to put up with

Cons

angry customers because they are being low balled, excessive workload and bad management style.

Viewing 457 - 459 of 465 Reviews

Glassdoor has 471 Loya Insuance Group reviews submitted anonymously by Loya Insuance Group employees. Read employee reviews and ratings on Glassdoor to decide if Loya Insuance Group is right for you.