Does Loya Insuance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Loya Insuance Group employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Loya Insuance Group. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Loya Insuance Group?

25% of Loya Insuance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Loya Insuance Group 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Loya Insuance Group?

Customer Service Representative (77) , Customer Service Representative (CSR) (38) , Insurance Agent (25) , Claims Adjuster (20) , Office Manager (13) , Paralegal (11) , Manager (10) , Insurance Sales Agent (9) , Sales Associate (9) , Customer Service (CSR) (8) , Staff Attorney (8) , Sales Manager (6) , Sales Representative (6) , Litigation Paralegal (5) , Sales Agent (5)

What are the pros of working at Loya Insuance Group according to real employee reviews?

"Friendly coworkers , company offers positions to move up" ((in 15 reviews)); "Great benefits, and a chance to grow." ((in 10 reviews)); "Pay insurance dental vision free insurance license" ((in 9 reviews)); "Great people to work with; Attorneys and paralegal s work as a team" ((in 7 reviews)); "I loved the staff I had and the customers were awesome!" ((in 4 reviews))

What are the cons of working at Loya Insuance Group according to real employee reviews?

"management is bad, they like to treat you like garbage" ((in 49 reviews)); "The pay is low and they run off a spreadsheet that’s wrong so they don’t have to give raises" ((in 34 reviews)); "Upper management is horrible" ((in 18 reviews)); "Regional managers were unprofessional" ((in 17 reviews)); "Short staffed and no commission." ((in 9 reviews))

What are the top reviewed Loya Insuance Group locations?

El Paso , Houston , San Antonio , Dallas , Los Angeles , Chicago , Atlanta , San Diego , Edinburg , McAllen , Austin , Orange , Albuquerque , Addison , Fort Worth , Ontario , Escondido , Vista , Denver , Pharr , Cleveland , Fresno , Anaheim , Whittier , Sacramento , Colorado Springs , Las Vegas , East Los Angeles , Birmingham , Cicero

Loya Insuance Group reviews

2.6

25% would recommend to a friend

(465 total reviews)

Fred Loya Jr

23% approve of CEO

23% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (465 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Loya Insuance Group has an employee rating of 2.6 out of 5 stars, based on 465 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Loya Insuance Group employee rating is 28% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

465 reviews

2.0

Feb 21, 2026

Not the best job

Sales representative

Recommend

CEO approval

Business Outlook

Pros

You definitely get your full time hours

Cons

They operate Monday through Saturday and only hire for full-time positions. The schedule isn’t very flexible, and while you often don’t get off on time, they adjust your hours to avoid paying overtime. As well you will be doing night deposits after you clock out.

1.0

Jan 8, 2026

Not for long term

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

they helped us spot for our license

Cons

managers weren’t the best moved to different locations all the time no commission but had a quota 6 days a week mandatory but wasn’t worth it because you couldn’t even work a full 40 hours

3.0

Jan 8, 2026

Great entry level position

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Gain great experience dealing with customers

Cons

6 day work week, they expect a lot for the pay

Viewing 4 - 6 of 465 Reviews

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Jobs at Loya Insuance Group

Customer Service/Sales Agent

Bilingual Customer Service/Sales Agent

Team Lead - Legal Department

Bilingual Customer Service/Sales Agent

Bilingual Customer Service/Sales Agent