Does Loya Insuance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Loya Insuance Group employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Loya Insuance Group. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Loya Insuance Group?

25% of Loya Insuance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Loya Insuance Group 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Loya Insuance Group?

Customer Service Representative (77) , Customer Service Representative (CSR) (38) , Insurance Agent (25) , Claims Adjuster (20) , Office Manager (13) , Paralegal (11) , Manager (10) , Insurance Sales Agent (9) , Sales Associate (9) , Customer Service (CSR) (8) , Staff Attorney (8) , Sales Manager (6) , Sales Representative (6) , Litigation Paralegal (5) , Sales Agent (5)

What are the pros of working at Loya Insuance Group according to real employee reviews?

"Friendly coworkers , company offers positions to move up" ((in 15 reviews)); "Great benefits, and a chance to grow." ((in 10 reviews)); "Pay insurance dental vision free insurance license" ((in 9 reviews)); "Great people to work with; Attorneys and paralegal s work as a team" ((in 7 reviews)); "I loved the staff I had and the customers were awesome!" ((in 4 reviews))

What are the cons of working at Loya Insuance Group according to real employee reviews?

"management is bad, they like to treat you like garbage" ((in 49 reviews)); "The pay is low and they run off a spreadsheet that’s wrong so they don’t have to give raises" ((in 34 reviews)); "Upper management is horrible" ((in 18 reviews)); "Regional managers were unprofessional" ((in 17 reviews)); "Short staffed and no commission." ((in 9 reviews))

What are the top reviewed Loya Insuance Group locations?

El Paso , Houston , San Antonio , Dallas , Los Angeles , Chicago , Atlanta , San Diego , Edinburg , McAllen , Austin , Orange , Albuquerque , Addison , Fort Worth , Ontario , Escondido , Vista , Denver , Pharr , Cleveland , Fresno , Anaheim , Whittier , Sacramento , Colorado Springs , Las Vegas , East Los Angeles , Birmingham , Cicero

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Loya Insuance Group

Loya Insuance Group reviews

2.6

25% would recommend to a friend

(465 total reviews)

Fred Loya Jr

23% approve of CEO

23% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (465 reviews)

Ratings by demographic groups

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Loya Insuance Group has an employee rating of 2.6 out of 5 stars, based on 465 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Loya Insuance Group employee rating is 28% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

465 reviews

3.0

Jan 8, 2026

Stressful.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Not many besides paid holidays

Cons

Stressful environment Constant pressuring clients when they don’t want the service ZERO work life balance, you’ll feel like you live at the office more than home.

3.0

Dec 11, 2025

Not bad

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

You get to work inside and getting an increase in pay is possible

Cons

Work life balance. The hours can be brutal. The demand to sell everyday isn’t truly possible depending on your location

5.0

Nov 13, 2025

Positive experience

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great flexibility and enjoyed customer service

Cons

If you don't enjoy customer service this job is not for you

Viewing 7 - 9 of 465 Reviews

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Loya Insuance Group

Loya Insuance Group reviews

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Reviews by job title

Stressful.

Not bad

Positive experience

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