Lumen reviews

Where to start. I was in management and upper management and HR are a joke. They don’t allow fair reviews, force you to give people an unfair 9 block rating just to fit into their % goals therefor preventing employees from getting the STI’s they deserve. No one listens and everyone just does what’s been done for 20+ years. They’ve let go the people who had years of knowledge and the rest are left to figure it out when no documentation exists. I would not go back and work here ever. You think people have your back but they will turn from you in a heartbeat. It’s gone from a family to a place where you constantly have to worry about about security and wages as they no long give raises but spew you can get a raise with a good performance. The best performance never gets a raise because it’s not in the budget. Ever. Run, don’t walk away from this company.

(I know this is a frankly brutal review and I want to make it clear I'm not an outlier, bitter about pay or performance reviews. I'm in sales and was one of the top performers in my region last year.) -Level 3 Acquisition is still far from finished, 18 months in (despite OpEx savings, internal processes are extremely fragmented and while C-Levels acknowledge it and claim they're improving, there is no end in sight) -Stock is down 50% over last 12 months and is creating extreme pressure to perform, which management is turning into a toxic culture (note "management" not "leadership" as outside of the C-Suite, I see few real leaders in the organization) -No fresh blood, all management is promoted from within, and existing management is recycled into different organizations to maintain "tribal knowledge" (results in "this is the way it's always been done") -Lack of accountability throughout the organization -Not a great strategy as industry evolves (no real 5G plan)