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      Lumos Fiber

      Engaged Employer

      Lumos Fiber reviews

      2.9

      47% would recommend to a friend

      (59 total reviews)
      avatar

      Brian​ Stading

      44% approve of CEO

      36% positive business outlook

      Ratings by category

      2.9

      Diversity & inclusion

      2.8

      Work/Life balance

      2.7

      Culture & values

      2.7

      Senior management

      2.7

      Compensation and benefits

      2.7

      Career opportunities

      Lumos Fiber has an employee rating of 2.9 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lumos Fiber employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      59 reviews
      1.0
      Sep 13, 2025

      Management is greedy and delusional!

      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If there are any pros to working here, I failed to notice them. Not that they would make a difference, working here would probably still be just as miserable.

      Cons

      The management expects employees to take on heavy workloads and meet high expectations, but is only willing to pay them an entry-level. They don't even bother treating any of them with respect! Unless you're that desperate for money, I would highly discourage working here at all.

      avatar
      Lumos Fiber Response
      7mo
      Thank you for taking the time to share your feedback. We genuinely appreciate hearing from our team members and take your perspective seriously. At Lumos, maintaining a healthy work-life balance is something we take seriously, and we’re continuously looking for ways to improve how we support our team. Your input helps us better understand where we can do more. If you’d like to follow up or share more about your experience, feel free to reach out to us directly at recruitingteam@lumosfiber.com
      1.0
      Jun 22, 2025

      Feels like you are just a very small cog in a very big wheel

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the worker-level people are great.

      Cons

      They are extremely focused on profits and they refuse to hire enough people to do the job. Upper levels of management do not care about well-being of employees. The workload is very heavy and monotonous, but the pay is laughable for the talent and work expected from employees. Very bad place to work. People are quitting because of mental health.

      avatar
      Lumos Fiber Response
      1y
      Thank you for taking the time to share your experience. At Lumos, we strive to create an environment where all employees feel supported, heard, and empowered in their roles. We understand that workload balance, compensation, and well-being are critical to long-term success for both our team members and the business. Your feedback is a valuable part of our ongoing efforts to improve, and we’re committed to listening and learning from it. If you’re open to continuing the conversation or providing more detail, we welcome you to reach out to us directly at recruitingteam@lumosfiber.com.
      Viewing 7 - 9 of 59 Reviews
      Related searches: Lumos Fiber jobs | Lumos Fiber salaries | Lumos Fiber benefits | Lumos Fiber interviews
      ReviewsLumos Fiber reviews

      Glassdoor has 62 Lumos Fiber reviews submitted anonymously by Lumos Fiber employees. Read employee reviews and ratings on Glassdoor to decide if Lumos Fiber is right for you.