Lumos Fiber reviews

2.9

47% would recommend to a friend

(59 total reviews)
avatar

Brian​ Stading

44% approve of CEO

36% positive business outlook

Lumos Fiber has an employee rating of 2.9 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lumos Fiber employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

59 reviews
2.0
Mar 28, 2025

This was the biggest circus I've seen in this industry

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Worked with some really great people and miss them.

Cons

This company will squeeze every last drop of blood out of you if it means they make money. The hours you will work will easily exceed 70 hours a week + weekends but they pay they offer is an industry-low level. There is no time to do anything else in your personal life. After my experience with Lumos Fiber, the real question for me is how are they still in business?

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Lumos Fiber Response
1y
Thank you for taking the time to share your feedback. We genuinely appreciate hearing from our team members and take your perspective seriously. At Lumos, we strive to support a healthy and manageable workload, and your comments help us reflect on where we can improve. We’re always looking for ways to better support our team, and feedback like yours plays a key role in that process. If you’d like to follow up or share more about your experience, feel free to reach out to us directly at recruitingteam@lumosfiber.com
4.0
Mar 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work culture and senior leadership team (C-Suite)

Cons

Lack of solid system support, workflow management going into aggressive objectives

1.0
Dec 18, 2024
Recommend
CEO approval
Business Outlook

Pros

At least most of my co-workers are competent.

Cons

Lumos Fiber has a clueless leadership that has no clear directions for the company. The leaders are actually experienced people in the industry, so I'm puzzled why they're basically useless here. They're probably too lazy to do anything noteworthy for this company. They're content with how things are, while employees have no room for growth and opportunities for advancement.

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Lumos Fiber Response
1y
We appreciate you taking the time to share your views. Effective leadership and clear direction are foundational to Lumos' success, and we recognize that each team member’s perspective helps us grow. Your feedback is an important part of our commitment to continuous improvement in leadership practices. If you’d like to follow up or share more about your experience, feel free to reach out to us directly at recruitingteam@lumosfiber.com
Viewing 10 - 12 of 59 Reviews

Glassdoor has 62 Lumos Fiber reviews submitted anonymously by Lumos Fiber employees. Read employee reviews and ratings on Glassdoor to decide if Lumos Fiber is right for you.