Luxury Presence reviews

3.6

61% would recommend to a friend

(261 total reviews)

Malte Kramer

90% approve of CEO

66% positive business outlook

Luxury Presence has an employee rating of 3.6 out of 5 stars, based on 261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Luxury Presence employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

261 reviews
1.0
Jun 22, 2023
Recommend
CEO approval
Business Outlook

Pros

I joined Luxury Presence with high hopes, attracted by the company's reputation and the prospect of working with smart and talented individuals. However, my time at Luxury Presence has been a mixed bag, with several significant issues that overshadowed the positive aspects. Let's start with the positives. The company undeniably hires some incredibly bright and talented individuals, and working alongside them has been a privilege. Collaborating with such peers has been the only saving grace in an otherwise disappointing work environment.

Cons

Regrettably, Luxury Presence suffers from a series of significant flaws that hinder its overall potential. Unfair treatment and favoritism are prevalent issues within the company, making it challenging to maintain a fair and equitable workplace. This culture of favoritism not only creates a sense of resentment among employees but also hampers their motivation and enthusiasm. Another glaring issue at Luxury Presence is the lack of diversity within the organization. While it is commendable to see an adequate representation of women in the company, the severe underrepresentation of peers of color is deeply concerning especially in management roles. Career advancement opportunities at Luxury Presence are sorely lacking. Despite dedicated efforts and hard work, I witnessed little to no progress in terms of professional growth. The absence of a clear career path or support for employees looking to expand their skills and responsibilities is deeply demoralizing. It becomes apparent that personal connections and politics hold more weight than merit and achievements when it comes to promotions and career development. Compensation is another area of concern. Pay discrepancies within the company are significant, and it's disheartening to see such disparities go unaddressed. This lack of fairness in compensation further fuels feelings of frustration and inequality among employees. One of the most problematic aspects of Luxury Presence is the toxic micromanagement culture. Employees are constantly subjected to intrusive oversight and control, leaving little room for autonomy and creativity. This level of micromanagement stifles innovation and prevents individuals from fully utilizing their skills and expertise. It fosters an environment of distrust and constant pressure, resulting in a detrimental impact on overall productivity and job satisfaction. Furthermore, a prevailing sense of being unheard pervades the organization. Despite expressing concerns and suggestions, employees often feel that their voices go unheard and their feedback is disregarded. This lack of open communication and receptiveness from management only exacerbates the feeling of dissatisfaction and disconnection. Lastly, the workload at Luxury Presence is overwhelming and often feels unsurmountable. The company expects its employees to take on an excessive amount of work without providing adequate resources or support. This relentless pressure contributes to burnout and significantly diminishes work-life balance. In conclusion, while Luxury Presence boasts talented individuals, the company falls short in several critical areas. The prevalent issues of unfair treatment, favoritism, limited career advancement opportunities, large pay discrepancies, toxic micromanagement, and an overwhelming workload create a highly disheartening work environment. Unless substantial changes are made to address these concerns, I would caution potential employees to carefully consider their options before joining Luxury Presence.

2.0
Mar 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Wfh, unlimited PTO (if you can mange your workload to take it), and some really fantastic coworkers. The work itself is interesting and creative.

Cons

-There is virtually no work life balance. Burnout comes hard and fast. The workload is impossible to manage if you want to be able to also have your own life. Working 12 hours a day average is NOT okay. When this is communicated to your manager they tell you the issue is you and that YOU are not working efficiently enough. Told to work smarter not harder. Meanwhile they remove access to necessary tools required to perform the job efficiently. - Some clients are lovely, but the majority are rude and entitled. Many are given unrealistic expectations in the sales pitch which means the Implementation manager gets the brunt of their anger and dissatisfaction. - A majority of your quarterly performance metrics are based completely on the whims of customers. Can’t get a bonus unless 40% of your clients decide to click a link to review you. Clients cancel their subscriptions constantly because they figure out the produce doesn’t live up to the hype. Yet, if a client decides not to launch, or doesn’t want to review you, you won’t get your full bonus. And you’re already being underpaid as it is. -Upper management is completely out of touch. A few days after firing 40+ employees they sent an “extreme ownership” pledge that every employee was required to sign. Prior to them the CEO forwarded a message from the COO admonishing employees for taking breaks and running errands during “LP time”. -Managers do a lot of micromanaging. - Culture is toxic. Always expected to do more and give everything you’ve got to a company that doesn’t even appreciate you. - Not a lot of benefits besides wfh, and health insurance. Most tech companies -even startups- offer some sort of employee education benefits, gym memberships, mental health , etc. LP does not. The reason always given because they are a startup/budget. (The company still considering itself a startup is also debatable) - Company is a sinking ship. They constantly talk about how much money they raise, but layoff in swaths and remove essential productivity tools due to budget and even top performers aren’t getting raises. Make that make sense.

1.0
Jul 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Teammates are young 20s year olds, eager to land a well-marked role at a website design company. My cohort had really interesting people, not gonna lie. It's refreshing to have collegues around your age, however, there's no one to step up or have forsight when you're being taken advantage of or explain how things should rightfully be done. Generally, you can work online on a semi-flexible schedule. Instead of 8am- you can log on maybe 9:30am. If you happen to be a personal favorite of a manager, it is a good place for you. If you're not, you will probably know it fairly soon.

Cons

Was totally wrong for a first impression of this company. Before I was so dazzled by the first impression of this company-- the luxury websites, photos, high-value clients, so I fell in love. Boy was I wrong as I learned more. If you're a client, read this as well: 1. Illegitimate Job Titles- as an IM- you are actually a UX Designer. The Manager, Implementation is a Manager....and the mismatching titles and job descriptions goes on. They expect you to build a whole website first few weeks you're here---YOU WILL BE HEAVILY graded on this, even though it's not part of your day-to-day task you were hired for. At first it's fun (the first 2-3 weeks), but then you'll find yourself consumed being a Project Manager, Client Specialist, UX Designer, Web Designer, Brand Expert, QA Team, Product Expert, etc AND having to perform at perfectionist level for each one (literally, because they dock points even for the best person on your team). 2. Overworked Roles - It's not even that nature of the work is crux of the hardwork-- it's the unrealistic, over perfectionist expectations and pressure, put on you that makes you overworked. You will get fired for their unrealistic expectations. They will send a 'fellow' email out of the blue saying "Amanda X' has left the company today....we wish them well!" when you leave. Those people either left or were fired-- most likely bc they were overworked or underperformed because they were overworked. Phony projection either way. 3. Petty Feedback- feedback is good, but not when you're nitpicking to DEATH. The OVERDONE feedback. I got docked points for taking 30 more seconds to report build, for not answering Slack within 3 minutes of a random post (that was not urgent), for getting a bit creative with using the product tools, even when 'creativity' was encouraged for the website build out. Some I feel is just so manager could feel like she is in control. You will get picked on for everything you do, even just on mocks. Even worse, they might tell you what to do for your feedback. Again--'feedback' is codeword for 'Performance Review'. They PR you for every little thing, until you question your own sanity. 4. Lack of Leadership-- For the implementation team, you might notice the leaders are the worst bc they lack fundamental interpersonal skills and a level of emotional intelligence. You might find them to be more 'micro-managers instead of 'leaders'. The titles are also misleading. Feels like there's a clique with leadership, who's long needed to go, but flatter the ears of the relatively young CEO. Not sure, could be wrong about this, but seems they go of the colored people first. So although they may hire some diversity, what I see in team meetings and leadership is not diverse. They regard their clients as superhumans, and impose guilt, frustration, fear onto you. You'll feel it. Please, document yourself, even at onboarding. 5. Contracts- BEWARE, wonder why you don't see a bunch of reviews online? It's because this company forces it's talent to sign documentation, contracts, paperwork even when you leave- so this company gets away with almost anything. Since, it's creative field as well-- they can let you go for let's say 'performance' (they will call it this) however, it could be because they didn't like your choice of turquoise for the website you designed, or a trivial matter that is subjective, depending on who's viewing it. However this is misleading and inauthentic, and just wrong. 'Performance Improvement Plan', 'Feedback Review', toxic 'Yes' culture as the the sales guy mentioned-- learn the codewords they use. Again most people hired with you will be young, so they honestly might not know as much as you do. You really have to guess for yourself what is right-- but you might be deducted points or penalized for this as well. 6. Product- the product (the website/builder) is not an easy use at all. Sure, there are 2-3 people who grasp things really quickly, but it's not an easy learn like some other website builders out there, with jargon you must be well trained on. If it were easy, clients would be able to use it easily themselves-- yet they rarely do. Basically they are overhyping their product and then guilt-trip you when their own talent can't use their tool well or doesn't know it perfectly. Personally, I'd say it's worth maybe $200-$3000 max, but that's actually what they charge clients a month. If you're a Real Estate agent -- shoot for hiring a freelancer or another established platform (Squarespace, Wix, Wordpress, etc). The pretty website may be nice, but this company encroaches a toxic team culture run by narcissists and your being oversold-like by a long shot . Your resources are better utilized elsewhere.

Viewing 7 - 9 of 261 Reviews

Glassdoor has 298 Luxury Presence reviews submitted anonymously by Luxury Presence employees. Read employee reviews and ratings on Glassdoor to decide if Luxury Presence is right for you.