Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

55% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Ill be able to work from home" ((in 36 reviews)); "The people there are great and enjoy being around them" ((in 28 reviews)); "A few good supervisors and good team mates." ((in 21 reviews)); "Great coworkers and really loved the work" ((in 15 reviews)); "Flexible hours work from home" ((in 12 reviews))

What are the cons of working at MCI according to real employee reviews?

"low pay and no future planning" ((in 35 reviews)); "No training provided, learn yourself on the job" ((in 19 reviews)); "Communication is severely lacking from the top of the company on down." ((in 9 reviews)); "No benefits until after 90 days on the job." ((in 9 reviews)); "Bonuses were given 2 months in instead of 1 month because of a trick they used with the scheduling/pay schedule." ((in 6 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

MCI reviews

3.2

55% would recommend to a friend

(513 total reviews)

Anthony Marlowe

58% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (513 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MCI has an employee rating of 3.2 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews

5.0

Dec 4, 2015

Quality Assurance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A fun and productive environment! The workspace is clean and the building is new with a lot of great views out the many windows.

Cons

Nothing to think of ☺

5.0

Nov 13, 2015

Talent Acquistion

Talent acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

Fun- fast paced work environment! Great medical benefits. Excellent contest and compensation.

Cons

Nothing really that I can think of- its a good job! :)

5.0

Nov 11, 2015

Agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mass Markets is a fast paced environment where employee satisfaction is the top priority! Management goes above and beyond on a daily basis to ensure all employees needs are met, and that everyone is performing at maximum levels.

Cons

None that I can think of, I love this job!

Viewing 427 - 429 of 513 Reviews

Top companies for "Compensation and Benefits" near you

Cisco

4.0★Compensation & Benefits

Capgemini

3.7★Compensation & Benefits

ADP

3.5★Compensation & Benefits

Bloomberg

4.0★Compensation & Benefits

Jobs at MCI

Telephone Sales Agent (Hiring Immediately)

Remote Bilingual Customer Service Representative

Remote Bilingual Customer Service Representative

Remote Bilingual Customer Service Representative

Full-Time Call Center Representative (Urgently Hiring)

MCI

MCI reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Quality Assurance

Talent Acquistion

Agent

Top companies for "Compensation and Benefits" near you

Jobs at MCI

MCI reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

MCI reviews FAQs

Jobs at MCI