Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      MCI

      Is this your company?

      MCI reviews

      3.2

      55% would recommend to a friend

      (513 total reviews)
      avatar

      Anthony Marlowe

      58% approve of CEO

      58% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Culture & values

      3.1

      Senior management

      3.1

      Career opportunities

      2.9

      Compensation and benefits

      MCI has an employee rating of 3.2 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      513 reviews
      2.0
      May 18, 2015

      Change in corporate environment after buy-out

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The founders of this company did an extraordinary job of creating a very employee friendly environment. The management took a personal interest in the employee and customer. The company had some very good federal contracts. +++Our founder and CEO Anthony Marlowe is off doing other great things for Iowa City. To bad he is allowed to continue his progressive work at TMone

      Cons

      This looks like the purchase was made by ERC (Enhanced Recovery Company, LLC ) for the market share. After the purchase, a large number of employees quit. This spring they are now offering a $500 sign-on bonus. They have taken to advertising on roadside yard signs. Of the number of call/contact centers in Iowa City/Coralville, ERC/TMone has won the race to the bottom. (All in the name of the quarterly profit line.) A number of hr and technical positions were "consolidated" at the ERC headquarters.

      2.0
      Jan 26, 2015

      An eye-opening experience

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay considering minimal work experience required for employment, and great opportunities for advancement within the company. Upper management does a lot for anyone morally flexible (or naive) enough. Direct supervisors will actually try and throw some weight around for you if you are trying to do right. Good people working for a machine that seem like they more or less know it.

      Cons

      Upper management will lie in order to move you in the right direction. Spent a month working on a project before knowing what the bonus structure was going to be. Working here seems kind of chaotic; there are lots of rules, and no one enforcing them, unless you get in a superiors way or you're not making sales.

      1.0
      Jan 26, 2015

      Welcome to TMone (hell)

      Telecommunications agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the management is decent, some of your co workers can be friendly as well (if they want to be).

      Cons

      First day of training, I came in and I was told my pay was getting cut from what they lead me on to believing I was making. As soon as you hit the floor, it's a mad house. There is no HR department at my site, the management doesn't care about you, and the threats and drama that get thrown around inside it's walls make it seem like a high school.

      Viewing 433 - 435 of 513 Reviews
      Related searches: MCI jobs | MCI salaries | MCI benefits | MCI interviews
      ReviewsMCI reviews

      Glassdoor has 572 MCI reviews submitted anonymously by MCI employees. Read employee reviews and ratings on Glassdoor to decide if MCI is right for you.