Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

55% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Work from home was good" ((in 36 reviews)); "The people there are great and enjoy being around them" ((in 28 reviews)); "A few good supervisors and good team mates." ((in 22 reviews)); "Easy training" ((in 18 reviews)); "Great coworkers and really loved the work" ((in 16 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 34 reviews)); "Lack of communication happens quite often" ((in 10 reviews)); "Really low base salary for a company at KL" ((in 7 reviews)); "Bonuses were given 2 months in instead of 1 month because of a trick they used with the scheduling/pay schedule." ((in 5 reviews)); "Copying and pasting "upper management" daily notices to employees on a team and pressing "send" to the team requires no effort." ((in 5 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

MCI reviews

3.2

55% would recommend to a friend

(513 total reviews)

Anthony Marlowe

58% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MCI has an employee rating of 3.2 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews

5.0

Oct 28, 2015

Fantastic place to work and grow!

It support

Recommend

CEO approval

Business Outlook

Pros

Employee driven workplace with an emphasis on personal and professional development. Great atmosphere with a lot of work put into working hard and having fun with success. Only going up and happy to be part of the grand dream.

Cons

Really can't think of any.

5.0

Oct 27, 2015

Fun, fast paced career opportunity!

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Fun, energetic work environment. The culture here is unmatched in every metric. Constant rewards and recognition for those willing to do the work and go the extra mile.

Cons

Can be very fast paced at times which is not for everyone.

5.0

Oct 7, 2015

Vice President of Human Resources

Vice president human resources

Recommend

CEO approval

Business Outlook

Pros

MassMarkets is a creative high growth company with huge opportunity for advancement. They provide business services for Fortune 500 brands with a high degree of integrity and best in class execution. The culture is fun and they offer great benefits, wage and daily contest incentive. Company leadership is experienced, professional and highly accessible to all levels of the organization. It is clear that at MassMarkets, people really are the most important resource.

Cons

I really can't think of any.

Viewing 91 - 93 of 513 Reviews

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Fantastic place to work and grow!

Fun, fast paced career opportunity!

Vice President of Human Resources

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