Jul 19, 2012
MICROS Systems
Acquired by Oracle
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MICROS Systems reviews
2.6
37% would recommend to a friend
Peter A. Altabef
63% approve of CEO
37% positive business outlook
MICROS Systems has an employee rating of 2.6 out of 5 stars, based on 311 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MICROS Systems employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).
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Reviews by job title
311 reviews
2.0
Dec 3, 2011
Recommend
CEO approval
Business Outlook
Pros
Good location close to Rt 29 and I95. Nice building with plenty of parking. Good cafeteria on site with decent food. Well known name in the industry. I worked with a few project managers and developers who were smart, dedicated and nice guys.
Cons
The mad rush of cars exiting the MICROS parking lot at exactly 5 PM is very telling. People hate this place. I was a tester assigned to a division working on e-commerce applications. I was also involved in the development of new applications for the iPad and iPhone. I came into the job excited, enthusiastic and eager to learn. After all, MICROS is a well known name in the industry and I was going to be involved in some of the newest technologies. It took me about 2 days on the job to realize that something is very wrong with this company. I was stunned to learn that there is no documentation department. As a new tester I wanted to read the user manuals for the products I was going to be testing. Guess what..there aren't any. Absolutely unbelievable. The environment is incredibly rigid with draconian rules about everything. Flextime? Forget it. Sick day? Bring a doctor's note. Want to check your G-mail account? Blocked. In fact, the web filter is so rigid that I couldn't even go to the web site of the health care provider to register for my health insurance. Ridiculous! I guess registering for health insurance wasn't "work related" enough to justify web access. Development relies heavily on imported H1B Visa labor. Micros loves H1B workers. These are good people who are essentially indentured servants. They can be underpaid and abused and generally are. Development is rushed and sloppy. Requirements? Functional Specifications? Design Document? All non-existent or amateurish. QA is poorly implemented. Training and mentoring are non-existent. You will be micro managed and watched. You will hide in the stair well to make a personal call on your cell phone. You will take lunch from exactly 12 to 1 regardless of what else you have going on. You will be told that "chit chat is prohibited during working hours". Yes, my boss actually told me this while having a coffee break with a new coworker. You will hate your life and question how a company this bad continues to exist. I left MICROS after about 6 months and landed a job making 20k more. I should have left after 6 days.
2.0
Apr 19, 2015
Recommend
CEO approval
Business Outlook
Pros
The people. I stayed as long as I did because I really liked my co-workers. Micros was a great 'starter' company for me personally. I joined in the summer of 2006 and worked as a member of the Helpdesk during my tenure with the company. Despite the miserable working conditions, the abusive treatment from the senior managers during that time, and the awful morale, I stayed because it was an opportunity for me to develop skills that would help me in the future. I have a lot of fond memories of my co-workers, and us suffering through miserable working conditions, making the best of it, people that were all trying to get their start in the tech industry. Micros didn't provide any sort of education or training - you had to learn from others working there, or on your own. Some may list this as a 'Con' but for me, it was a positive. I learn best when being 'thrown into the fire' so having to reserve engineer problems, stage databases and environments, that was all positive learning for me.
Cons
Management had a complete lack of trust in the staff. There was zero insight into how the company was performing or how each organization was performing, no company meetings to discuss roadmaps, zero internal learning/educational opportunities (aside from the first day where you sat through an overview of the company). Employees never felt a sense of ownership or responsibility because leadership never provided as much. No bonuses. No recognition for hard work or going above and beyond. No company sponsored events. No rewards.
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