I honestly don’t see this company lasting another five years, and a lot of current employees have seen the writing on the wall and are actively looking to jump ship. I don’t say this lightly or out of bitterness- it is my opinion that I just don’t see how a company that is consistently hemorrhaging employees, clients, morale, and reputation not falling under the weight of it’s own awful decisions. The economic struggles aren’t entirely their fault due to tourism to the states tanking and people having less money to go to places than before, but a significant part of what is in their control has been fumbled at every possible turn. There is such a stark divide between the upper echelons of MMGY and those dastardly regular employees who dare to say things like “I cannot do five people’s jobs”, or “this particular senior employee is an awful person who gets clear priority and protection in a way that any other well run company would’ve fired her months ago.” It feels like the senior leadership is doing everything possible to save their own wallets before the company inevitably gets run into the ground, and that they can be as dismissive and greedy as they please with the normal employees, because there are no internal standards whatsoever from leadership. They can have layoffs before holidays, they can pause raises with no clear plan for ever having them again, and they can treat the remaining employees with a callousness rarely seen since bullies in high school. I don’t know how they walk into work everyday knowing that the vast majority of the building loathes them.
In a more general sense, there isn’t really a solid business model to pull MMGY out of their economic woes either. There isn’t anything particularly innovative, and involves a lot of bandwagoning of “everyone else is shooting themselves in the foot with AI, so we will too!” Even doing PR and sanitizing the war crimes of a brutal regime (“they’re just misunderstood” repeated ad nauseam in a quarterly meeting, while not expanding on that any further) doesn’t seem to have gotten them more profit. Again, there’s no real standards anymore- whatever jingling keys is flashed in front of senior leadership, especially with the right keywords like AI and fear of missing out, they take with eager hands, and it is embarrassing to watch. No standards internally has lead to no standards externally and a loss of business, despite the lower level employees doing the absolute best they can. If someone showed leadership a Cocomelon video promoting an AI initiative that promised money trees that grew on pixie dust, they would take it, before predictably cutting employees and benefits even further when it so obviously doesn’t pan out.
