Does MSC Industrial Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Industrial Direct employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at MSC Industrial Direct. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at MSC Industrial Direct?

52% of MSC Industrial Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Industrial Direct 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MSC Industrial Direct?

Account Executive (53) , Sales (26) , Outside Sales Representative (25) , Customer Service Representative (24) , Key Account Sales Consultant (21) , Manager (21) , Sales Representative (16) , OSA (15) , Account Representative (14) , Sales Associate (14) , Sales Executive (13) , National Account Manager (9) , TELESALES Representative (9) , Account Manager (8) , Inside Sales Associate (8)

What are the pros of working at MSC Industrial Direct according to real employee reviews?

"Great culture and place to work" ((in 73 reviews)); "Good benefits to include health and 401K" ((in 72 reviews)); "Good pay for no degree." ((in 54 reviews)); "great people and products." ((in 47 reviews)); "Good work life balance" ((in 32 reviews))

What are the cons of working at MSC Industrial Direct according to real employee reviews?

"Upper management is atrocious." ((in 30 reviews)); "Direct manager determines your company advancement" ((in 27 reviews)); "Gershwind made us the scape goat for his lack of leadership." ((in 19 reviews)); "can be stressful at times, poor training" ((in 16 reviews)); "Low salary" ((in 14 reviews))

What are employees saying about MSC Industrial Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSC Industrial Direct layoffs and their outlook for job security at MSC Industrial Direct in 2026.

What are the top reviewed MSC Industrial Direct locations?

Melville , Davidson , Charlotte , Atlanta , Chicago , New York , Southfield , Elkhart , Mableton , Jonestown , Columbus , Detroit , Dallas , Fernley , Los Angeles , Hanover Park , Cincinnati , San Diego , Harrisburg , Cleveland , Denver , Minneapolis , Indianapolis , Reno , Pittsburgh , Tampa , Wood Dale , Tulsa , Dayton , Davenport

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MSC Industrial Direct

MSC Industrial Direct reviews

3.3

52% would recommend to a friend

(999 total reviews)

Erik Gershwind

62% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

MSC Industrial Direct has an employee rating of 3.3 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Industrial Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

4.0

Jul 6, 2026

Positive environment with transparent communication and diversity

District sales manager

Recommend

CEO approval

Business Outlook

Pros

Transparent communication Diversity Cross functional engagement

Cons

Nothing any more challenging than working at other companies

MSC Industrial Direct Response

Thank you for your feedback and for sharing your experience. We're pleased to hear that you valued our transparent communication, commitment to diversity, and opportunities for cross-functional collaboration. We appreciate your recognition of these aspects of our culture and wish you continued success.

3.0

Jun 30, 2026

Product variety is good, but management and pay disappoint

Sales

Recommend

CEO approval

Business Outlook

Pros

Breadth of product, decent legacy.

Cons

Compensation is below average for sales. Upper Management claims they want you paid, but it doesn't equate to being the front facing person to customers and taking all the heat, when the admin levels screw up your business. The company used to be great and really coalesced around it's culture, and I feel that is a thing of past with the new upper management. I don't feel most of the upper management is qualified to be making the decisions that they do, it seems like they are fraternity that just keep shifting from position to position.

MSC Industrial Direct Response

Thank you for your feedback and for your long tenure with MSC. We value your perspective and appreciate you sharing your thoughts on compensation, leadership, and the overall associate experience. Feedback from experienced associates helps us better understand where we can continue to improve and evolve as an organization.

2.0

Jun 25, 2026

Unfair account distribution and inexperienced supervision

B2b sales consultant

Recommend

CEO approval

Business Outlook

Pros

Job, health benefits ,401k , customer contact

Cons

MSC supervisor GS younger supervisor no outside field experience or supervision . Taking assigned accounts in my territory and removing my accounts to give to a younger male employee .

MSC Industrial Direct Response

Thank you for your feedback and for your contributions during your time with MSC. We appreciate your recognition of our benefits and the customer relationships you built, and we value your perspective on leadership and account management as we continue working to enhance the associate experience.

Viewing 4 - 6 of 999 Reviews

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MSC Industrial Direct

MSC Industrial Direct reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Positive environment with transparent communication and diversity

Product variety is good, but management and pay disappoint

Unfair account distribution and inexperienced supervision

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