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Madison Square Garden

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Madison Square Garden reviews

3.4

42% would recommend to a friend

(858 total reviews)
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James Dolan

25% approve of CEO

41% positive business outlook

Madison Square Garden has an employee rating of 3.4 out of 5 stars, based on 858 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Square Garden employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

858 reviews
2.0
Mar 19, 2025

Bait and Switch

Recommend
CEO approval
Business Outlook

Pros

- Some really great people in middle management and below - Good enough base pay

Cons

I had a job that I loved when I agreed to join Madison Square Garden — I could have (and would have) stayed there for the rest of my career had the shiny bright lights and allure of the MSG brand not swayed my mind. Additionally, I was promised a better work-life balance and similar responsibilities. Long story short, I was the victim of a total bait and switch. Two weeks after signing my contract which clearly stated I was only expected in office 2x/week, a company-wide mandate was sent out requiring all FT employees to be on site 4x or more/week. The job I applied to and wanted to work didn’t exist. Roadmaps that had been worked on for month, or even years, were changed at a moment’s notice because one person decided it should be so. I was “strongly encouraged” to hire executive referrals when building my team, rather than qualified candidates. I was told to downplay their successes in their annual reviews as not to fast track their growth before the company was ready to promote. And for those of you seeking an inclusive culture, the recurring meetings for the ERGs for which I had signed up for were regularly canceled. And if you’re curious about *that* rally in October, employees didn’t receive a single piece of communication other than “avoid the area” on the morning of.

2.0
Mar 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, time off benefits,

Cons

Terrible VP Staff, constant re-organization/layoffs, no consistency on goals, teams work in silos and no one knows performance management. I was with Sphere Entertainment in HR for over a year. Assigned to a SVP which I reported to in NY who had no idea what HR was or what we did. Within 2 months of being under him my director and peer in NY was laid off, then he reduced my labor by 60-70% of hours. The company went through 3 re-orgs during my time with them (little over a year, under year and a half). The SVP clearly had no idea how to manage the department or even performance manage his team. My remaining one peer in NY struggled and wouldn't communicate expectations but as they were located in NY, a bias was held to run teams to the NY standard. If you are thinking about coming on as a manager I would be very hesitant as multiple leaders are laid off or fired regularly.

Viewing 67 - 69 of 858 Reviews

Glassdoor has 1,115 Madison Square Garden reviews submitted anonymously by Madison Square Garden employees. Read employee reviews and ratings on Glassdoor to decide if Madison Square Garden is right for you.