Is Madison Square Garden a good company to work for?

Madison Square Garden has an overall rating of 3.4 out of 5, based on over 1,115 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 42% of employees would recommend working at Madison Square Garden to a friend and 41% have a positive outlook for the business. The best reviews about Madison Square Garden have been left by employees working as Student Associate , Intern and Guest Experience Representative .

Does Madison Square Garden pay their employees well?

According to anonymously submitted Glassdoor reviews, Madison Square Garden employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Madison Square Garden. This rating has been stable over the past 12 months.

How satisfied are employees working at Madison Square Garden?

42% of Madison Square Garden employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madison Square Garden 2.9 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Madison Square Garden?

Student Associate (94) , Intern (34) , Manager (28) , Cashier (21) , Guest Experience Representative (21) , Coordinator (17) , Bartender (16) , Director (16) , Account Executive (15) , Guest Service Representative (14) , Tour Guide (9) , Usher (9) , Analyst (8) , Anonymous (7) , Sales Associate (7)

What are the pros of working at Madison Square Garden according to real employee reviews?

"if you end up in the right department you will work with some really great people." ((in 94 reviews)); "pay is good and hours" ((in 57 reviews)); "Health benefits are good and PTO got better towards the end of my time there." ((in 38 reviews)); "Great Coworkers and fast paced environment" ((in 18 reviews)); "Fun work environment" ((in 17 reviews))

What are the cons of working at Madison Square Garden according to real employee reviews?

"There's definitely a great deal of inequality and poor management at the top." ((in 51 reviews)); "hours are long and little" ((in 31 reviews)); "based culture with high turnover." ((in 24 reviews)); "No work life balance at this company" ((in 22 reviews)); "Upper Management and Executive level employees are closed minded and right out of the dark ages across the board." ((in 17 reviews))

What are employees saying about Madison Square Garden layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Madison Square Garden layoffs and their outlook for job security at Madison Square Garden in 2026.

What are the top reviewed Madison Square Garden locations?

New York , Las Vegas , Burbank , Brooklyn , Chicago , Bronx , San Francisco , Madison , Los Angeles , Miami , Atlanta , Clifton , Hoboken , Newark , Sayreville , Union City , Saint Louis , Centerport , College Point , Jamaica , Manhasset , New City , Pomona , Rego Park , Rosedale , Saint Albans , White Plains , New York Mills , Milwaukee , Charlotte

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Madison Square Garden

Madison Square Garden reviews

3.4

42% would recommend to a friend

(858 total reviews)

James Dolan

25% approve of CEO

41% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.3

Diversity & inclusion

2.9

Work/Life balance

2.7

Culture & values

2.7

Senior management

2.7

Career opportunities

Madison Square Garden has an employee rating of 3.4 out of 5 stars, based on 858 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Square Garden employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

858 reviews

1.0

Dec 24, 2025

Avoid at all costs

Accountant

Recommend

CEO approval

Business Outlook

Pros

-Ticket benefits for employees based on rank

Cons

-Random, yet aggressive culture. Very "rules for you but not for me" type environment when it comes to management. -Outdated systems -Managers that don't set clear guidelines and are behind, thus deflecting down at others -Messy books in multiple areas with no real plan to clean them up -Constant turnover instead of development

1.0

Jun 5, 2025

Hot Garbage

Coordinator

Recommend

CEO approval

Business Outlook

Pros

Nothing - worlds most famous for ruining lives

Cons

Again, ruins people’s lives for a living

2.0

Jun 2, 2025

Would not recommend

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Free tickets to events, discounted concerts, history

Cons

Systems are extremely out of date, Tech innovation consists of Excel spreadsheets, does not value employees, frequently lays off and expects people to drop personal life for a company that doesn’t care about them,

Viewing 70 - 72 of 858 Reviews

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Jobs at Madison Square Garden

Guest Experience Representative (Part-Time)

Employee Service Center Representative (Part-Time) - Sphere

Senior HRIS Analyst - Greenhouse

Employee Service Center Representative (Part-Time) - Sphere

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