A melting-pot of support, culture, and desire to be better!
Pros
As it is always said, the people in this company are what makes this such a great place to work. There is care, honesty, and devotion shown in everything this company achieves. As someone with a history in retail, it was a mind-blowing difference coming from an environment where it felt almost like "employee vs. management", to a company where communication flows naturally from the roots of our corporate/executive teams all the way to the individual leaves of every on-site employee. While there is always room for Mark-Taylor to be better than yesterday, I have never felt more supported, respected, and cared for than I do at this company.
Cons
I personally feel that, while Mark-Taylor has a clear desire to provide a wide range of learning/growth opportunities to their employees, most learning opportunities come from online courses and/or video seminars. As a """"hands-on"""" learner, I sometimes find it difficult to retain the information learned unless there is opportunity to experience it through practice or real world situations. Separately, and in a situation that may be unique to communities with smaller on-site teams, I feel that it can be overwhelmingly difficult to find coverage for things like vacation & sick time. Being that our community's administrative team only consists of myself and our MCO, it is difficult to want to take vacation when I know I will be leaving the office short-handed, or putting our MCO in a position where he is obligated to work overtime because there simply aren't any other employees who are willing to take the drive to our community in Fountain Hills. While I understand that this situation is unique and there is only so much that can be done to encourage teams from other properties to help out, this is something I consider heavily every time I submit a request for time off. I don't have any thoughts on a solution to this currently, though I figure it never hurts to let it be known - in case I am not the only employee that feels this way.