Is Marsh Risk a good company to work for as a Client/Customer Services?

Client/Customer Services professionals working at Marsh Risk have rated their employer with 3.5 out of 5 stars in 31 Glassdoor reviews. This is a lower than average score with the overall rating of Marsh Risk employees being 3.9 out of 5 stars. Search open Client/Customer Services Jobs at Marsh Risk now and start preparing for your job interview by browsing frequently asked Client/Customer Services interview questions at Marsh Risk .

Does Marsh Risk pay Client/Customer Services employees well?

Client/Customer Services professionals rate their compensation and benefits at Marsh Risk with 3.7 out of 5 stars based on 31 anonymously submitted employee reviews. This is 5.6% better than the company average rating for salary and benefits. Find out more about Client/Customer Services salaries at Marsh Risk.

What are the top reviewed jobs at Marsh Risk?

Assistant Vice President (97) , Vice President (82) , Client Advisor (45) , Insurance Broker (45) , Account Executive (40) , Client Executive (36) , TRAC Associate (36) , Senior Vice President (34) , Account Manager (26) , Account Coordinator (25) , Consultant (22) , Associate (21) , Client Representative (20) , Analista De Benefícios Pleno (19) , Managing Director (19)

What are the pros of working at Marsh Risk according to real employee reviews?

"A lot of really great people and no other broker has the caliber of people that Marsh does." ((in 158 reviews)); "Benefits considered good and flexible" ((in 129 reviews)); "Good WLB and culture and coworkers" ((in 114 reviews)); "a good work life balance" ((in 99 reviews)); "Great colleagues to work with although many of the best and brightest have had enough and starting to leave" ((in 71 reviews))

What are the cons of working at Marsh Risk according to real employee reviews?

"Pay is low and the longer you work at Marsh the further behind your peers at other companies you get." ((in 73 reviews)); "Low salary for my expertise, hours and effort" ((in 63 reviews)); "No training plans in place at all for new staff or for career progression." ((in 35 reviews)); "No bonuses for untitled employees" ((in 25 reviews)); "If you end up with a bad manager it can be tough to work your way around the organization." ((in 21 reviews))

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Marsh Risk

Part of Marsh

Marsh Risk Client/Customer Services reviews

3.5

26% would recommend to a friend

(31 total reviews)

Nick Studer

Not enough data to show CEO approval

57% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Work/Life balance

3.7

Culture & values

3.7

Compensation and benefits

3.5

Senior management

3.1

Career opportunities

Client/Customer Services employees have rated Marsh Risk with 3.5 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Client/Customer Services professionals have a good working experience there. Marsh Risk is rated in line with the average (within 1 standard deviation) by Client/Customer Services professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

31 reviews

4.0

Nov 7, 2022

Overall Review

Account manager

Recommend

CEO approval

Business Outlook

Pros

Benefits, Exposure, Experience, Team Building,

Cons

Training, Pay, Work life Balance, Management

2.0

Jul 14, 2022

Bait and switch

Account manager

Recommend

CEO approval

Business Outlook

Pros

Loved the other AM’S on my team

Cons

Too many, but mostly it’s a call center disguised as an AM position, low pay, no flexibility on hours, supervisors not doing much except micromanaging constantly….do not recommend

2.0

Jul 5, 2022

Backwards thinking

Account manager

Recommend

CEO approval

Business Outlook

Pros

Looks great on your CV Ok base pay

Cons

Toxic work culture. People throw each other under the bus and insult other employees, underwriters and clients behind their backs. Lack of diversity I heard a few racial slurs get thrown around with no consequences. Little opportunity for progression.

Viewing 16 - 18 of 31 Reviews

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Jobs at Marsh Risk

Senior Officer (Insurance Operations - General Insurance)

Hong Kong

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Overall Review

Bait and switch

Backwards thinking

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