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      MasterControl

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      MasterControl reviews

      3.4

      62% would recommend to a friend

      (244 total reviews)

      Jon Beckstrand

      68% approve of CEO

      20% positive business outlook

      Ratings by category

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Diversity & inclusion

      3.1

      Career opportunities

      2.9

      Senior management

      MasterControl has an employee rating of 3.4 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MasterControl employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      244 reviews
      5.0
      May 14, 2015

      A company that gets it!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work and life balance, the executive team gets the value of happy employees and hires A+ performers that self manage (no micromanaging needed) who have strong work ethics and personal accountability. Lots of companies preach "customer success" but MasterControl means it when they say it. It is a high value Core Value in the organization and it shows. Its great to work for a company that your now ashamed to look a customer in the eye and make apologies for. Great people, great management starting with the CEO.

      Cons

      Some growing pains trying to keep up with customer demand as the company grows very quickly, need more professional services folks to keep up with demand, but good people are hard to find. If only they could figure out how to clone people it would be great.

      5.0
      Apr 9, 2015

      Antiquated product & process; world-class people, culture & management

      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      >Invests in your personal & career goals. If you want to grow, come work for MasterControl. >Work life balance is amazing. >Leadership style is flat/collaborative. Everyone has a voice. >Some of the greatest people I've ever worked with: Mike A. Craig G. Curt P. Randall A. Brian C. Jason C. Matt L. and everyone else in the company etc... >Amazing culture: outings, educational summits, snack program (soda and candy), annual banquets, quarterly employee recognition, fitness clubs, bonuses, fabulous seasonal events etc. >Best HR ever. Go Alicia! >Co-workers are exceptional/experts in their field.

      Cons

      >Salary & raises not competitive >Senior management/inner circle are active LDS and vocal about it. The perception is that this places a ceiling on non-LDS who want to advance. >Antiquated software with little motivation to modernize/improve >Dogma/politics around tools and processes >Hypothetical/unproven models to measure success in the development and marketing process >Wasted effort and lack of focus in the development process >Marketing focuses on statistics - not the customer >Sales sets expectations of the software to the customers that can't be met

      5.0
      Jan 3, 2015

      Great company with great work/life balance and great leadership and co-workers

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People care about people. Data driven goals. Very educated leadership with the employees also being educated. Great health benefits and even better work life balance.

      Cons

      No tuition reimbursement for the few going to school. They also don't match the 401k (but pay the administration fees).

      Viewing 238 - 240 of 244 Reviews
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      ReviewsMasterControl reviews

      Glassdoor has 266 MasterControl reviews submitted anonymously by MasterControl employees. Read employee reviews and ratings on Glassdoor to decide if MasterControl is right for you.