MasterControl reviews about "layoff"

Layoffs. A lot of my colleagues were laid off recently, and they were not given any reason as to why. The hoopla and culture is all fake. They are nice to your face, but fake behind your back and will fire you whenever they want. No room for growth.

Top-heavy management No transparency - they were talking about plans to bring everyone back to the office right up to the moment that they nuked a good portion of their workforce with surprise layoffs

I absolutely loved MasterControl when I first joined. Everything about it spoke repsect, caring, and an overall sense of "family away from family". It was great! However, Now, I feel like MasterControl has lost their focus on people. They care more about making money as a successful company than they care about the people who help make the company successful. They wave their verbal pom-poms excitedly as they announce changes that MC thinks will help the company, but the employees hate the changes that are being made. Unfortunately, the leadership (especially HR) lives in such a world of dissonance and group-think that they don't see their own blind-spots. Even now, reading this, I'm sure leadership is thinking "This person doesn't know what they're talking about. We're a GREAT company!". Well, let me just say that there's a reason the Glassdoor reviews have dropped a full point over the last year, and it's not just because of the poor way they handled the layoffs (which was an embarrassment). If anyone speaks up, they are listened to, but then mocked for having a poor attitude behind the curtain. One of the leaders is recruiting his friends from Target and is paying them exorbitant amounts of money so that we can get "top talent". The interview process consists of bringing friends into the interview, shooting the breeze, then hiring the candidate (regardless of the opinions from others in the interview). They've started to care more about performance and less about people. As a result, they are paying a LOT of money for less-than-stellar principal engineers because they think these engineers are "experts in their field". Don't get me wrong. Performance is huge in an organization, but MasterControl fails to see you can get much higher performance when you change the mindsets of the people instead of forcing their behaviors to change. Unless they change the way they've been doing things, the company is on the brink of a mass exodus, they just don't know it yet.

Only 3 weeks of severance given once layoffs happened in the marketing dept. Each year we saw layoffs despite the company's "positive" outlook.

Customer base is an up and down industry (life sciences). Lots of layoffs over the last 2 years.

In my department, the layoffs saw all women leave the team. No men were let go, but all the women were. The choice is suspicious at best and disgusting at worst. Regardless of if this is a coincidence or not, the team will be greatly changed by losing all diversity in the team. I doubt the culture will easily recover. The company cares more about optics than people. When tough times come, HR becomes sneaky and manipulative to maintain the #BestTeamOnThePlanet appearance. They didn't even let people say goodbye to their teams during the layoff which is beyond cowardly. Layoffs are difficult for any company, but they can be handled with compassion. Most importantly, the new EVP's that are being hired throughout the company are destroying the people who made MasterControl great for 10+ years. I understand the need to buckle down and focus on accountability to expand, but the new leaders are focused on ego, politics, and making themselves look good rather than improving their teams and getting results. They force their teams to meet impossible deadlines to complete ethereal goals that change constantly and then point to their teams for their own failures. There is no work/life balance at this company and all semblance of caring about individuals is lost by the wayside. MasterControl does not promote from within, ever. Any internal job postings are lateral moves at best, but manager roles or higher are always externally posted. Internal candidates are not considered. This is truly a shame since MasterControl has (or had) some eminently qualified employees who would have great perspective to bring to a management role and to the people higher up in the company. MasterControl does not provide any opportunity for Professional Development. Working at MasterControl is not a good idea long-term for this reason (among others). Compensation for non-Labs employees has always been lackluster. MC uses the benefits allowance to make their weak pay structure appear more robust, but when you crack the numbers and really look at everything, the employee comes up short to what HR promises. Specifically, their lack of sick pay makes their generic PTO allotment really weak. Companies with separate sick and vacation time offer more time off than MC's generic PTO which makes it difficult to take vacations because you need to cover sick time from the same small pot.

So many layoff (3 rounds) in less than a years span. Saw so many amazing people who contributed so much to the company get laid off.