Is Maximus a good company to work for as a Operations Manager?

Operations Manager professionals working at Maximus have rated their employer with 3.9 out of 5 stars in 21 Glassdoor reviews. This is a higher than average score with the overall rating of Maximus employees being 3.2 out of 5 stars. Search open Operations Manager Jobs at Maximus now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at Maximus .

Does Maximus pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at Maximus with 4.2 out of 5 stars based on 21 anonymously submitted employee reviews. This is 27% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at Maximus.

How happy are Operations Manager professionals working at Maximus?

86% of Operations Manager employees at Maximus would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Operations Manager professionals have also rated Maximus with a 3.9 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.2 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (757) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (48) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 507 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 315 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 242 reviews)); "Remote work from home smh" ((in 228 reviews)); "Good salary with quarterly bonuses based on work performance and manager review." ((in 87 reviews))

What are the cons of working at Maximus according to real employee reviews?

"Poor training and organising schedule" ((in 152 reviews)); "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 149 reviews)); "Manager who is the epitome of a bad manager." ((in 110 reviews)); "Poor Upper management + revolving door" ((in 74 reviews)); "PTO is the only thing you get no other time off if you take it without PTO you can get written up." ((in 56 reviews))

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Maximus

Maximus Operations Manager reviews

3.9

86% would recommend to a friend

(21 total reviews)

Bruce Caswell

99% approve of CEO

99% positive business outlook

Ratings by category

4.4

Career opportunities

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

3.9

Work/Life balance

3.8

Senior management

Operations Manager employees have rated Maximus with 3.9 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Operations Manager professionals have a good working experience there. Maximus is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

21 reviews

4.0

Aug 6, 2021

Great Company

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Good salary, excellent teamwork. Good company to work for. Leadership is very approachable and understanding.

Cons

The contract was too short. Would have like a more extended contract. Provide more training.

Maximus Response

We appreciate that you took the time to post a review and are pleased that our compensation package and team-oriented environment were positive aspects of your employment. If you have any additional suggestions on how we can continue to improve our employees' experience, please reach out to us at feedback@maximus.com. All messages are treated confidentially.

2.0

Oct 12, 2020

Not worth the pay

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Benefits are pretty good, great place to gain experience.

Cons

Low pay in numerous positions, lack of communication from senior leadership. Not really great culture to work in.

Maximus Response

Thank you for taking the time to post a review and we would like to express our appreciation for your 10+ years of service. We are pleased that you enjoy the benefits and have found opportunities for professional growth. Your opinion matters to us and it is important that your voice is heard. Please contact us at feedback@maximus.com with any suggestions you may have that will help us to continue to improve the work environment for our employees.

2.0

Jul 17, 2020

Great co-workers, poor management

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Co-workers some of the best I've ever had in 20 year career in IT.

Cons

Senior Management lacks leadership and communication and is out of touch with those doing the work of the company. The next contract matters more than the employees who will execute it.

Maximus Response

Thank you for taking the time to provide feedback and we are delighted to hear about the exceptional team dynamics. We acknowledge your concerns and value your comments. Your experience will help us build a more positive work environment for our employees in the future. If you would like to share more, please send us an email at feedback@maximus.com .

Viewing 13 - 15 of 21 Reviews

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Maximus Operations Manager reviews

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Great Company

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Great co-workers, poor management

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