Is Maximus a good company to work for as a Operations Manager?

Operations Manager professionals working at Maximus have rated their employer with 3.9 out of 5 stars in 21 Glassdoor reviews. This is a higher than average score with the overall rating of Maximus employees being 3.2 out of 5 stars. Search open Operations Manager Jobs at Maximus now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at Maximus .

Does Maximus pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at Maximus with 4.2 out of 5 stars based on 21 anonymously submitted employee reviews. This is 27% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at Maximus.

How happy are Operations Manager professionals working at Maximus?

86% of Operations Manager employees at Maximus would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Operations Manager professionals have also rated Maximus with a 3.9 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.2 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (757) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (48) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 507 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 315 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 242 reviews)); "Remote work from home smh" ((in 228 reviews)); "Good salary with quarterly bonuses based on work performance and manager review." ((in 87 reviews))

What are the cons of working at Maximus according to real employee reviews?

"Poor training and organising schedule" ((in 152 reviews)); "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 149 reviews)); "Manager who is the epitome of a bad manager." ((in 110 reviews)); "Poor Upper management + revolving door" ((in 74 reviews)); "PTO is the only thing you get no other time off if you take it without PTO you can get written up." ((in 56 reviews))

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Maximus

Maximus Operations Manager reviews

3.9

86% would recommend to a friend

(21 total reviews)

Bruce Caswell

99% approve of CEO

99% positive business outlook

Ratings by category

4.4

Career opportunities

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

3.9

Work/Life balance

3.8

Senior management

Operations Manager employees have rated Maximus with 3.9 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Operations Manager professionals have a good working experience there. Maximus is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

21 reviews

5.0

Jun 4, 2020

Great Opportunity

Operations manager

Recommend

CEO approval

Business Outlook

Pros

The employee relationship Dynamic is great management team works well together Asians have opportunities to advance

Cons

Employment is not definite due to contract work

3.0

Nov 27, 2019

Good place to use as a stepping stone

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Get place to gain management experience. Pay is underwhelming for the work you do but a good place to gain the experience needed for a better job.

Cons

Normally given a shift similar to banking hours and most holidays off.

2.0

Jun 5, 2019

Good place to start a career

Operations manager

Recommend

CEO approval

Business Outlook

Pros

-Family oriented offices -Relaxed atmosphere -Old technology

Cons

-Low salaries -Contract work - always possibility of losing the contract

Viewing 16 - 18 of 21 Reviews

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Maximus

Maximus Operations Manager reviews

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Great Opportunity

Good place to use as a stepping stone

Good place to start a career

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