Is Maximus a good company to work for as a Operations Manager?

Operations Manager professionals working at Maximus have rated their employer with 3.9 out of 5 stars in 21 Glassdoor reviews. This is a higher than average score with the overall rating of Maximus employees being 3.2 out of 5 stars. Search open Operations Manager Jobs at Maximus now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at Maximus .

Does Maximus pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at Maximus with 4.2 out of 5 stars based on 21 anonymously submitted employee reviews. This is 27% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at Maximus.

How happy are Operations Manager professionals working at Maximus?

86% of Operations Manager employees at Maximus would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Operations Manager professionals have also rated Maximus with a 3.9 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.2 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (757) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (48) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 508 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 302 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 249 reviews)); "Work from home it is great" ((in 225 reviews)); "money is okay and there are quarterly bonus you can qualify for." ((in 95 reviews))

What are the cons of working at Maximus according to real employee reviews?

"Poor training and organising schedule" ((in 154 reviews)); "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 149 reviews)); "Manager who is the epitome of a bad manager." ((in 109 reviews)); "Poor Upper management + revolving door" ((in 69 reviews)); "The communication is poor and the regard for the people is very low." ((in 54 reviews))

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Maximus

Maximus Operations Manager reviews

3.9

86% would recommend to a friend

(21 total reviews)

Bruce Caswell

99% approve of CEO

99% positive business outlook

Ratings by category

4.4

Career opportunities

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

3.9

Work/Life balance

3.8

Senior management

Operations Manager employees have rated Maximus with 3.9 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Operations Manager professionals have a good working experience there. Maximus is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

21 reviews

4.0

May 13, 2019

Not the best, but certainly not the worst!

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Average, but full benefit package; support from other Projects; diversity.

Cons

Require degrees for certain positions, regardless of experience. Same favoritism does exist.

1.0

Jun 11, 2014

Horribly Mismanaged

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Pros: upward mobility as long as you are willing to move. Exec leadership implementing sound strategies, middle management (Director and up) does not seem to understand the tools necessary to make these goals a reality.

Cons

Horribly mismanaged, incredibly micromanaged--but with an inconsistent vision among middle management. Result: Often too many 'cooks in the kitchen', if you will.

1.0

Mar 23, 2012

The worst job I have ever had!

Operations manager

Recommend

CEO approval

Business Outlook

Pros

About the only thing right about this company is they have decent benefits. Group medical, and paid time off are reasonable.

Cons

The managers I has occasion to work with at the project level and from the corporate office are for the most part incompetent and garner no respect from project staff. They rule by fear of loss of your job and constant intimidation. It is a terrible place to work and once this economy picks up they will be hard pressed to maintain any kind of a staff. The incompetent management has turned every manager / supervisor / specialist job over at least once in the past two years. The turnover of the entire staff is so high that most caseworks stay "new". I'm just glad I'm out of there!

Viewing 19 - 21 of 21 Reviews

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Jobs at Maximus

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Maximus

Maximus Operations Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not the best, but certainly not the worst!

Horribly Mismanaged

The worst job I have ever had!

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