Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,159 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 42% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (757) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (48) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 518 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 299 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 243 reviews)); "remote work from home position" ((in 216 reviews)); "Good salary and perks including private healthcare" ((in 86 reviews))

What are the cons of working at Maximus according to real employee reviews?

"The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 157 reviews)); "Poor training and organising schedule" ((in 156 reviews)); "Manager who is the epitome of a bad manager." ((in 108 reviews)); "Poor Upper management + revolving door" ((in 69 reviews)); "The communication is poor and the regard for the people is very low." ((in 53 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Rochester , Austin , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

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Maximus

Maximus reviews

3.2

46% would recommend to a friend

(5,272 total reviews)

Bruce Caswell

62% approve of CEO

42% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.8

Senior management

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Jun 9, 2016

CSS 3

Css iii

Recommend

CEO approval

Business Outlook

Pros

NO PROS AT THIS COMPANY

Cons

Upper managment is disrespectful. They under mind and micro manage the staff. The turn over rate is ridiculous. Human Capital doesn't listen .to the employees when the supervisors abuse them verbally and emotionally. They use a point system for your worth in the company. You work unhealthy amounts of overtime during open enrollment that goes unnoticed.

1.0

Jun 6, 2016

Customer service agent

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

A lot of knowledge gained about health care

Cons

Very cady. Environment not health, supervisors, management doesn't address staff on floor at all.... very odd

1.0

Jun 6, 2016

Scheme; They Lie From Day 1

Case manager

Recommend

CEO approval

Business Outlook

Pros

The only positive I can say about Maximus is that I met some nice people and I did get paid

Cons

-NO health benefits EVER; No sick days EVER; No paid days off EVER; if you ask for them, they'll get rid of you. I witnessed FOURTEEN people lose their job in only 6 months -You don't work for Maximus, you are a TEMP and they won't tell you that. They literally lie to you about being a TEMP. -If you call out even one time or take another interview YOUR GONE -You can make them a million dollars. You call out ONCE or ask for Health Coverage and you are gone

Viewing 4678 - 4680 of 5,272 Reviews

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Jobs at Maximus

Director, Solution Enablement

Windows Administrator

Senior Systems Administrator

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Maximus

Maximus reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

CSS 3

Customer service agent

Scheme; They Lie From Day 1

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