MedRisk reviews

This company is imploding and it's only a matter of time before they're obsolete. Structure is essential to an organization and this place has zero. The management, HR, trainers( or lack thereof), have no professionalism, nor the credentials, ethic, or character to effectively do their jobs. Plopping unqualified customer services reps into HR positions is one of their ways to slightly lessen the high turnover rate. The amount of work pushed upon the employees is far beyond the pay grade. Most of us who have worked in professional environments understand that there may be adjustments to procedures and roles along the way, but Medrisk will challenge your adaptable nature until you reach a breaking point. The way they run their business changes day to day, and sometimes hour by hour, largely because they are covering up fraudulent activities. No these are not "start-up" esque growing pains, this is a product of a faulty leadership team, comprised of individuals who peaked in high school, and/or feel so small and unimportant in their personal lives and choose to assert their insecurities under the guise authority. Constant changes make it challenging to do get through a work day, and even harder to power through without error. An error that may stain your viability as an employee, an error that they're secretly hoping you'll make, an error that will have you terminated in a manner that is not in accordance with their firing process. Thus ensuring their trademark high turnover rate- high turnover is the only process they actually have figured out- they want to replace you, so they can train an unsuspecting victim on how to operate the systems they have in place for that day. The screwed up contract they have with Salesforce ,along with a grossly failing proprietary system just adds to the constant disarray. If you're looking for a job that will keep you living below the poverty line, despite your qualifications, prior experience or degree, well this place is for you. Honestly nothing can prepare you for the depths of despair, egregious abuses of power, and shady business practices within those walls. Beware.

-everyone in the Patient and Customer Advocacy departments clearly have similar concerns based on the other reviews I have read on here (and they are all pretty spot on), however I really do not believe any of the existing issues will be solved or even acknowledged. Very top down management and there is so much gossip and SO MANY SECRETS! There is no unity or communication within departments or throughout the company. You are constantly micromanaged and it makes you feel like you are back in grade school. Speaking of grade school, this company operates on a point system for the attendance policy and there are absolutely no sick days (if you are sick you have to lose your vacation time and your manager will look down on you). Management sucks and constantly makes bad decisions, yet the workers who are at the bottom of the totem pole get all the pressure/work/blame. This hostile work environment forbids workers to truly thrive and take pride in their work. Oh, and parking sucks. If you are considering taking this job, I would strongly encourage you having a backup plan.