Meditech reviews

2.7

30% would recommend to a friend

(1,264 total reviews)

Michelle O’Connor

20% approve of CEO

31% positive business outlook

Meditech has an employee rating of 2.7 out of 5 stars, based on 1,264 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Meditech employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Oct 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Travel perks, health insurance is decent

Cons

I don’t know where to start. The CEO Michelle O’Connor is a horrible. She has no compassion and her approach is “what I say go”, “ You can leave if you don’t like MY rules” She claims she has an open door policy. But it’s not true. She’s very disconnected from her staff. The pay is way below standard for this industry. They lack proper and adequate training to do the job. Their EMR is archaic. Depending on who your supervisor or manager is, you will be micromanaged There is NO HR dept. They did a bait and switch for many new hires. The compensation included a bonus, job description changed, we would travel only 2 weeks out of the month and work from home will not change. All of the above changed less than a year after being hired. No bonus, travel has been 6 weeks in a row on many occasions, work in office 2 days a week when not traveling, we were responsible for so many other duties than what we were “sold” on. There is subtle racism. An unorganized mess! I wouldn’t recommend the devil to work here. Honestly there are too many things to list. I have never wrote a bad review about a company I worked for, but I felt it my duty to warn people about this place. Especially if you are a minority.

2.0
Dec 3, 2021

Breeds Complacency and Mediocrity

Recommend
CEO approval
Business Outlook

Pros

The work-life balance is pretty good. The buildings are in good shape and the scenery is beautiful around most of them. The cafeteria food is cheap and has some variety (closed during COVID). The atmosphere is fairly relaxed and most co-workers are friendly and open. The lower/mid-level management are often promoted from within the group, meaning they can relate and assist with most questions. The healthcare insurance and dental are great. This job has an immense amount of job security. There is some flexibility to move within the company, allowing you to learn new skills. There have been executive discussions to increase raises/compensation moving forward, basing them on personal performance.

Cons

I was drip-fed raises my entire career, ranging from $1200 to $4800 annually. The company nurtured the idea that $4800 was exceedingly rare and anyone should be proud to receive a raise that high. I had many annual reviews where I was told that I had done exceedingly well, but the budget was tight, so what I got was what I got. After 10 years at the company, I was barely making 70K annually. Unless you are being promoted to management, most promotions are the equivalent of an elementary school golden star. You will be expected to do more work, but you will not see any competitive raise to warrant your work. There are some employees that refuse promotions because they are aware it won't amount to much and they'd rather coast along with less responsibility. The bonus, which used to be great for tenured employees, is percentage-based from your past five years salary. It went down almost every year to the point where it is now a joke. The bonus percentage got so bad they added "personal" holidays, where each year you're allotted 2 days of paid time off, separate from your vacation days. Personal days don't carry over each year. A company 401k was only introduced in the past couple of years. The company will not match your contributions and it is entirely self-funded. The company will require most of its employees to be placed on an on-call list until you have been employed for 10 years at the company with some exceptions. This means during weekends or weeknights, you might be called to work on an issue. The issue could take 20 minutes or 5 hours; you'll get compensated the same. You earn about $80 after taxes for a senior staff member. I have been called at 2am before. The technologies used are dated. I worked with five different programming languages (MagicSource, $T, NPR, M-AT, FS), all of which are proprietary languages. There are some customers still on very old versions of the software that occasionally requires support. Only a few employees know how to navigate all of Meditech languages. Some employees have been with the company over 10 years, still only know one language, and drag their feet to learn more. Only in the past five years has development attempted to thoroughly document their code. Many older programs still have no documentation. Development tests are not scaled for large data models, and often inefficient code is pushed into production environments causing many issues for support staff. While the co-workers in your group mostly view each other as a team, you will often see scenarios where different groups spend more time arguing over who is responsible for resolving an issue than actually getting it resolved. Issues are kicked back and forth at the expense of the customer and typically management needs to be involved. The rare few employees that blur the lines between groups and take the initiative to resolve any issue presented to them are often treated as a dumping ground for difficult problems. Working at home has had a shadow cast over it under the new upper management direction. Time logging is required every day. Missing a day will not go unnoticed. Instead of being used for data analysis, such as viewing which customers require more work-hours than others, it is mostly used to check in on employee productivity. There has also been a big push from upper management to have employees return to the office 30% of the time (down from 40%) per pay period.

1.0
Nov 1, 2023

The last straw!

Recommend
CEO approval
Business Outlook

Pros

Honestly, leadership has stripped away the last of the "Pros" here. There's nothing left except the other people. It's very sad to say because before the recent leadership, I really enjoyed my time at this company. But like my headline says, the last straw has finally come.

Cons

You could write a NOVEL on all the bad at this place right now. The last straw for me was this last email which shows just what a liar the current leadership is at MEDITECH. They told us earlier this year that we would be at one day in office, probably the last benefit left at this place (being able to work at home 4/5 days). We were told there was no plan to change this. Today, we got an email (from an unknown person, just using words like "we" and "our" to make it sound like it's coming from some disembodied group) that we'll be required to come in 2 days a week. This is the last straw for me. On the surface, it might seem like one more day in isn't enough to leave a company over. But it isn't this one thing, it's a long list of things leading up to this. And the fact that we were blatantly lied to. It just shows a complete lack of care about your staff. Not to mention the stupidity of the decision itself. The company is facing the worst morale crisis I've seen, after 14 years there, and they make a move like this. Just, beyond stupid. It's so insulting as a staff member to be treated like children like this while the top executive gives herself a big fat $150,000 raise. For what? Tanking the company? I don't need to write much more, read the rest of the negative reviews to get the full picture. And be careful of the positive ones, they're clearly plants. One even refers to MEDITECH's HR department - we don't even have an HR department. Clearly fake. I'm sad to say it but the only true reviews in the last couple of years are the negative ones.

Viewing 10 - 12 of 1,264 Reviews

Glassdoor has 1,285 Meditech reviews submitted anonymously by Meditech employees. Read employee reviews and ratings on Glassdoor to decide if Meditech is right for you.