Melaleuca reviews

3.5

69% would recommend to a friend

(757 total reviews)
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Frank L. VanderSloot

69% approve of CEO

64% positive business outlook

Melaleuca has an employee rating of 3.5 out of 5 stars, based on 757 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Melaleuca employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

757 reviews
2.0
Jan 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Melaleuca is a medium sized family oriented business that operates out of South Eastern Idaho. Many of the employees are friendly well to do people that enjoy the outdoors and spending time with their families. Melaleuca also is enjoying growth outside of the US with Asia-Pac. There is a lot to do and rarely a dull moment. Employees are able to take advantage of many benefits such as on-site fitness center, cafeteria, clean work environment, health insurance etc. Members of the Web Team, Release Management, Compensation, DBAs, QA, Network, Systems, Marketing are awesome and contain some of the most talented and dedicated folks I have ever met and had the privilege of working with. Employees also enjoy a Christmas party, Summer Picnic. 401k is average company match is a little low and is only paid once a year instead of with every paycheck.

Cons

Melaleuca is not without its challenges. Many of which are of its own making. The IT department is a disaster. Strong words I know but nevertheless this is the sentiment felt by many. The challenges in the IT department do not come from the dedicated men and women within that are desperately trying to keep their heads above water as new business requirements rain down and staffing levels remain low. The challenges/problems come from the leadership or lack thereof. The negativity and lack of communication that exudes down from the CIOs office is abhorrent. Melaleuca started off about a year ago with yet another new CIO. The one prior had issues but at least there was an attempt at being a leader and bringing positive change to the department. The current CIO has yet to ever give any kind of direction, public recognition of staff members, or contribute anything positive to the department. Most of the time this person sits in his office browsing the web and lamenting how nobody around here knows what they are doing except for himself. The CIO has a his way or the highway mentality and expects the department to follow along to his beat with no actual direction to what that beat should be. Blind obedience is demanded but no communication of what is expected is conveyed.

2.0
Apr 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Their products are for the vast majority very good. I am no longer employees there but is still buy several of the products. The truly care about their customers and spend considerable effort trying to make them happy.

Cons

They have failed to update their management style from the seventies. They treat all their employees, at every level, like as though they are hardly worth the paycheck they receive. Promotions mean lots more responsibility and maybe if your very lucky, more pay. They pit employees against each other causing a great deal of unnecessary stress and bad feelings throughout the corporation. When employees would leave they would not replace them for months or years causing the rest of the employees to have to work longer hours. They constantly made promises to us that they didn't keep. Many of the managers were underqualified on only promoted because they had friends in high places or there was no where else to put them. Each department is managed under such scrutiny that some of the employees would break down and cry because criticisms are so frequent that your self worth is all but demolished. The more we tried to make our department consistent with similar departments in other companies the more he would balk and push back. They refuse to pay wages comparable to industry standards causing most of the great employees because they could get more money somewhere else with a lot less stress. This left few good employees who shouldered the work until they left and then a bunch of young inexperienced people trying to do the jobs of those with ten times the experience and expertise as their predecessors. Hardly anyone has any real authority, all decisions great and small go through the CEO who is so busy that it takes months before anything can get done. In short it is a toxic work environment with leaders who, with a few exceptions, are in the wrong positions for their skill set or are just bad leaders. They won't treat or pay you well and you will be expected to work much harder than you are paid for, with little or no reward for going the extra mile.

1.0
Dec 9, 2014
Recommend
CEO approval
Business Outlook

Pros

The workplace was kept clean. Co workers were dressed appropriately. The CEO set good standards to follow. A sense of comfortable workplace overall. Fun company parties. Benefits are okay.

Cons

Qualified persons often overlooked by upper management. Talents ignored in place of company politics. Employees with close ties or family relations not held to the same correctional actions as those without connections. Very immature action plan for improvements. Literally boxes set around the company (for employees to write complaints) with a lock that the "CEO personally reads and takes I to consideration." Instead of teaching the importance of verbal candidness. Lack of quality leadership to care about employees. CEO very bold and unmoved in his own opinions, regardless of integrity of ideas being put forth.

Viewing 10 - 12 of 757 Reviews

Glassdoor has 829 Melaleuca reviews submitted anonymously by Melaleuca employees. Read employee reviews and ratings on Glassdoor to decide if Melaleuca is right for you.