Men's Wearhouse reviews

3.3

52% would recommend to a friend

(2,352 total reviews)
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John Tighe

30% approve of CEO

39% positive business outlook

Men's Wearhouse has an employee rating of 3.3 out of 5 stars, based on 2,352 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Men's Wearhouse employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Mar 12, 2024
Recommend
CEO approval
Business Outlook

Pros

The job itself isn’t too bad. Only really busy on the weekends.

Cons

The company doesn’t care much about the employees. 10-11.5 hour shifts are now normal. Customers aren’t satisfied with regular retail service & are very demanding because most are under the impression we still make commission, but that stopped before 2021. The company has adjusted metrics so that goals are unattainable, ridding employees of bonuses they use to make. Store managers are hired brand new and thrown on the sales floor without proper training - not even being able to measure someone correctly. Employee’s are not paid enough for the work expected of them. Almost no holidays off, maybe 3 ? (Easter, Thanksgiving & Christmas Day). Overall the company has just gone down the drain.

1.0
Dec 19, 2022

A Slow Decline to Below Mediocrity

Recommend
CEO approval
Business Outlook

Pros

Men's Wearhouse can be a good place to work if you need a job for a couple hours a week and live at home or want a few extra dollars on the weekend. For full-timers, the company offers insurance that, while expensive, offers pretty good coverage. If you make this job the most important thing in your life and are willing to work 50+ hours a week you may see some opportunities for promotion, especially if you are willing to move anywhere in the country at short notice. The pay for a Store Manager is slightly higher than small mall chain stores. Just about anyone can be hired in an entry level position.

Cons

I joined Men's Wearhouse in 2007, back when George Zimmer was still leading the organization. Remember him? You might. He was the guy with the salt-and-pepper beard telling people "You're gonna like the way you look - I guarantee it." That was back in the day when people used to watch TV so you may not remember him. Customers remember him for his tagline. Employees remember him for his attitude about employees. I'll never forget one of my first manager meetings in California. (They used to rent out a little conference property for 3 months every year, and would fly every member of management out there for training and camaraderie - not just the store managers.) He got up on the podium, drink in hand and said "The profits are not the most important thing to me - our people are." He mixed in a few expletives and I was shocked and delighted. His attitude and company culture sealed my loyalty to Men's Wearhouse for almost a decade. A few years later he was pushed out and this led to the slow decline of Men's Wearhouse. Another reviewer mentioned the removal of company events and commissions. I remember the extravagant black tie holiday parties that we would look forward to all year. At these parties Men's Wearhouse would pick several employees and send them to Hawai'i for a week as a thank you, most often for tenure. This showed they cared about how much of their life their employees dedicated to the company. Fast forward a few more years. I will never forget one of the CEOs, Dinesh Lathi, commenting on the importance of tenure, "I don't give a [expletive deleted] about that. I only care about what people can contribute to [the company]." This, in addition to removal of formal training programs, abandonment of the much-celebrated sabbatical program, where employees would get an extra couple weeks of vacation every few years, was a signal that Men's Wearhouse did not value employee culture and was not willing to spend on anything that would distinguish the brand from all the other retailers that are famously terrible places to work. Much more could be said here but I will also note that almost every employee that worked at Men's Wearhouse pre-pandemic has left the company and if you are considering joining this company - please do not. I spent over 15 years of my life here, and they were not all bad, but the last 5 years were not good. Men's Wearhouse is not worth your time as there are plenty of other retailers that attempt to create a positive culture and pay just as well if not more and I regret not leaving sooner. Men's Wearhouse is spending what is left of its customers' good will through shoddy training and unresponsive management.

2.0
Nov 1, 2022

Horrible pay policy

Recommend
CEO approval
Business Outlook

Pros

So many different and very mentally engaging jobs that keep you stimulated and content. compared to any other retail job, it's probably as good as it can get. Great for those who hate the idea of being a cashier robot and never doing anything mentally stimulating Perfect for family members of management, you'll start at a higher wage and have better opportunities for raises than anyone else

Cons

Company PRETENDS that they have high standards and loves to give the impression that employees are dedicated and knowledgeable. Hardly any new hires over age 20, because starting pay is a joke. Get ready to be told not to discuss your pay with others. Which is absolutely because they will pay you the lowest possible amount they can get away with. I have a lot of respect for my manager as he works just as hard as what he expects of workers, but heading the phrase "it's not just about the money" anytime pay is discussed makes it difficult to see him as an actual good person. Anyone who's wise will quickly realize they don't care in the least to provide a living wage. They are more than fine staffing their stores with mediocre workers they can exploit, and have a high employee turnover, rather than focusing on finding ones who have a passion and will provide stellar service. Wanted to possibly work long term, I enjoy the job, but having to work alongside the regional managers daughter who gets paid substantially more for no other reason than nepotism, will make you realize that working hard means nothing and that you have no ability to expect raises by any metric Your more likely to get a raise by becoming good friends with your manager and that their pay structure is a joke. Has nothing to do with total hours worked or merit and even the best workers will without a doubt become frustrated and unhappy by knowing your pay is arbitrary. This is a company that reinforces and repeats their commitment to employees, yet chooses not to engage in a pay system that is actually fair and would in the long run promote long term employees and boost morale. Costco, a former job, starts everyone at the same pay, nobody gets more for unjust reasons. Everyone gets a raise after specific total hours worked milestones are hit. Nobody feels exploited. They have some of the highest employee retention and worker satisfaction. There's a reason your not seeing truly great workers, and why half the workforce are essentially high school or roughly 18-20 year old kids. It's incredibly frustrating, as I actually like the job and helping customers look great and make them happy. But knowing their model, and realizing that there's a reason they have no detailed or explicit pay structure(exploitation), is beyond upsetting, and is frankly incredibly short sighted and disgusting when they expect significantly more of their employees than any other retail store yet treat them like robots. Even whataburger has structure and starts higher They love to be a victim and get upset about a lack of applicants. And don't think for a second they don't know why, they %110 know but don't care. They have the same strategy as wal mart and Amazon, use your employees til they get tired of knowing the company couldn't care less about them, gaslight the employee into thinking they're the unfair ones for asking, then raise your pay as little as possible while expecting you to be thrilled by making 50 cents extra an hour, knowing full well themselves how much of a joke that is especially with inflation. You'll leave and they'll hire the next guy for as little as possible. Enjoy knowing that they get to play games with your livelihood, and that getting raises is arbitrary, and that the bosses buddy or family probably gets paid much higher while doing half the work. But you'll never truly know because "dO nOt DisCuSs PaY WiTh cOwOrKeRs", which simply means they absolutely pay some more than others and that they know full well if everyone did then it would upset people Obviously their pay bothers me the most. And it does because I actually like the store I work at. It's a sobering feeling knowing that you have to ask for a raise, and even then it's nothing more than them finding a way to increase it as little as possible, if at all. *I'm a full time worker, I enjoy the job I have, for me it's very enjoyable and I'm confident in my work. I'm not disgruntled or anything. Or out to place a false review. None of this is exaggerated I'm upset because this company leads you to believe it cares about it's workers and is different than others. It's not. If it were there would be very easy, simple, and reasonable changes to how it compensates workers I don't feel valued and that the company cares. I feel like the company likes my work and has nothing but good things to say of me. but does not like being asked for any raises, will gaslight you to help them negotiate lower amounts, and I feel that they have no care for providing a living wage. Will tell you to not discuss your pay, will act like pay isn't everything while executives and those with power know it is everything. it's dehumanizing and reduces my enthusiasm, and is going to in the long run hurt them.

Viewing 43 - 45 of 2,352 Reviews

Glassdoor has 2,406 Men's Wearhouse reviews submitted anonymously by Men's Wearhouse employees. Read employee reviews and ratings on Glassdoor to decide if Men's Wearhouse is right for you.