Mercury Insurance Company reviews

I worked at this company for over 13 years. I endured the constant excuses for the unrelenting and heavy workload. I believed the pep talks and succumbed to the pleas for extra effort at the end of the year--when the financial reports are finalized. I really have nothing but grief over the whole experience. It seems the whole process of hiring, training (indoctrination on interpreting insurance law), overseeing, controlling salaries, and--dare I say--letting employees go has been perfected. Everyone who works for this company should think twice about what you hear from your superiors, and never ever turn your back or a blind eye to what you see or hear. You will eventually realize there is a whole lot of 1/2 truths mixed with statements that are made. I regret to say that HR offers no real help when issues inevitably arise. If you can, stay away from this company. At the very least, read Glassdoor.com's article on the signs that indicate you are not working for a good company and you might save yourself a lot of grief!

The claims department, and consequently as time goes on, the company as a whole, is a disaster of epic proportions. Protocol is inconsistent, incentive and motivation are non-existent, and employees are fleeing en masse. Recent salary hikes were done on a hush basis because they know they underpay the staff they rely on the most and that they are barely bringing their pay up to standard for the industry. New initiatives are announced, then abandoned, and no one can keep up. The workload has been referenced in every other review, but you'd still be shocked by the expectations. There are some managers that care about the people they oversee, but most see their staff as numbers. Of course the volume causes workers to fall behind, underwhelm, and flounder, and when this happens you are threatened and made to feel responsible for the company's failings. So experienced, valuable employees leave, new hires come in, and the cycle continues, leading to a perpetually under-staffed and over-stressed environment. In short-this job is not for people who care about their own well-being.