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Mercury Insurance Company

Engaged Employer

Mercury Insurance Company reviews

3.4

60% would recommend to a friend

(719 total reviews)
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Gabriel Tirador

79% approve of CEO

58% positive business outlook

Mercury Insurance Company has an employee rating of 3.4 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

719 reviews
1.0
Jun 28, 2017

Claims

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None. You did get paid weekly which was nice. Also had 3 week vacation, but if you took off came back to huge pile of stuff. As no one helped out while gone.

Cons

Management is a joke they have no idea what they are doing. They won't fire people who can't do job and just put it on the people who actually do good work. So no motivation to work more than bare minimum.

1.0
Jun 15, 2017

Overworked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and room for advancement

Cons

If you have a family and want a life other than working, do not work here. Insane claim volume and management does nothing to help. No work life balance.

2.0
May 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Holiday Bonus, Underwriting bonus, good co-workers. They do promote from within however if you want to be anything other than a claims adjuster there is no opportunity for you.

Cons

Workload, constant changes that make the job always more difficult and never better, management set unrealistic goals, management is super out of touch. Changes are made constantly with no real rhyme or reason and when you ask why those changes were made they grasp at anything to justify their stupid ideas. Huge emphasis on customer service but they make it extremely difficult for us to provide good customer service. The pay isn't terrible and is probably higher than some other companies but it's definitely below standard. Company morale is almost always at a constant low and the turn over rate is pretty high.

Viewing 58 - 60 of 719 Reviews

Glassdoor has 757 Mercury Insurance Company reviews submitted anonymously by Mercury Insurance Company employees. Read employee reviews and ratings on Glassdoor to decide if Mercury Insurance Company is right for you.