Does Mercury Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercury Insurance Company employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Mercury Insurance Company. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Mercury Insurance Company?

67% of Mercury Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercury Insurance Company 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Mercury Insurance Company?

Claims Adjuster (56) , Claims Specialist II (45) , Claims Specialist (33) , Underwriter (23) , Claims Representative (20) , Claims Examiner (16) , Appraisal Specialist (8) , Claims (8) , Claims Supervisor (8) , Customer Service Representative (8) , Business Systems Analyst (7) , Property Claims Adjuster (6) , Senior Claims Adjuster (6) , Senior Underwriter (6) , Business Analyst (5)

What are the pros of working at Mercury Insurance Company according to real employee reviews?

"Benefits are good." ((in 69 reviews)); "People are great and helpful" ((in 38 reviews)); "Little micromanagement is nice and the Christmas bonus is a plus." ((in 28 reviews)); "Good work life balance." ((in 28 reviews)); "I worked here for a few years and had great supervisors who genuinely cared and helped us succeed." ((in 22 reviews))

What are the cons of working at Mercury Insurance Company according to real employee reviews?

"Low pay and some toxicity on teams" ((in 48 reviews)); "Micro management." ((in 45 reviews)); "As much as I appreciated my supervisor, upper management didn't care for their people." ((in 22 reviews)); "Some managers do micromanage their staff." ((in 17 reviews)); "The employees do care and want to help customers but there is so much work where you can not think straight." ((in 11 reviews))

What are employees saying about Mercury Insurance Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercury Insurance Company layoffs and their outlook for job security at Mercury Insurance Company in 2026.

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Mercury Insurance Company

Mercury Insurance Company reviews

3.5

67% would recommend to a friend

(718 total reviews)

Gabriel Tirador

78% approve of CEO

61% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Work/Life balance

3.4

Culture & values

3.1

Senior management

3.1

Career opportunities

2.9

Compensation and benefits

Mercury Insurance Company has an employee rating of 3.5 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

718 reviews

2.0

Dec 7, 2022

Where careers go to stagnate

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Good benefits, good sense of camaraderie, they send you little gifts like nuts and cookies occasionally

Cons

Salaries are WAY too low for the job. They do not replace workers who leave, just shovel more work and responsibilities on those who are still there. There are hardly any opportunities for promotion or upward movement in the company, and when a posting outside of claims comes up there are so many applicants your chances are slim unless you have a connection in that department. The salary does not justify the position, and claims adjusters here are miserable. I’m actively looking for other employment.

1.0

Feb 26, 2019

horrible

Litigation specialist

Recommend

CEO approval

Business Outlook

Pros

benefits, co workers are nice

Cons

dishonesty, under handed, human resources very questionable

1.0

Dec 13, 2018

avoid if you care about your career

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Stable income, lots of work to do, odd corporate "wellness" and ok benefits

Cons

> no management structure > nobody treats coworkers like they work together, its all a competition and nobody has time to speak to eachother > no guidance from upper management > Brea branch has no structure for complaints > fire you for giving two weeks, so im afraid to give mine , seen it happen to so many others its just not worth it. You are a number in a machine to them, they do not care about their employees > they give no real reward or promotion structure

Viewing 19 - 21 of 718 Reviews

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Mercury Insurance Company

Mercury Insurance Company reviews

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Where careers go to stagnate

horrible

avoid if you care about your career

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