Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,077 reviews left anonymously by employees. This rating has been stable over the past 12 months. 59% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Mercy?

59% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Licensed Practical Nurse (LPN) (28) , Patient Service Representative (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 222 reviews)); "Coworkers are all great and helpful" ((in 186 reviews)); "Great people and they were very flexible with my college schedule." ((in 171 reviews)); "The culture and teamwork in most units are great" ((in 75 reviews)); "great staff alll" ((in 72 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Pay was low at first but did get multiple bonuses in the end" ((in 258 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 169 reviews)); "Poor Leadership and lots of turnover" ((in 60 reviews)); "Upper management can be poor." ((in 50 reviews)); "We no longer have bonuses and yearly raises are about 2%." ((in 24 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Fort Smith , Rogers , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

59% would recommend to a friend

(2,970 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews

1.0

Mar 20, 2014

There ministry starts and ends below the $50,000 year salary cap

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

Coworkers. Most nurses go into healthcare to give back to the community; consequently they are giving 130% every day and are a pleasure to work with. Unfortunately this redeeming quality is exploited by management with low salaries and very little personal growth. Nurses are working long hours and extra shifts to make ends meet. They are often tired and prone to illness because of the constant stress.

Cons

Salary, poor management, PTO is slow to accumulate. Continuing Education is done on-line, and can and should be done in a convention setting, especially with important topics like stroke, trauma and surgical changes. Lunch breaks and breaks in general are almost non-existent. Food/gift shop/coffee shop purchases are charged full price to employees. No perks whatsoever.

5.0

Jul 30, 2018

This company cares about it's employees

Senior service center technician

Recommend

CEO approval

Business Outlook

Pros

Work environment is adjusted to your liking; ability to work from home; medical benefits and company perks are nice.

Cons

Depending on what department you work for, you may have a different experience in what you are allowed to do and what you are not allowed to do.

Mercy Response

7y

We’re thrilled to hear that you are happy in your current position! Our co-workers take priority, and to hear that you have had a positive experience warms our hearts. It’s an honor to have you as a part of our Mercy team! If you have any further feedback to share, please email us at mercyrecruitmentfeed@mercy.net!

2.0

Mar 21, 2016

RN Poor

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

Very caring local staff in Ardmore, Oklahoma. Very competent physicians. Remarkably, excellent equipment and EHR system.

Cons

Mercy is a lousy hospital chain. I think they are disloyal employers. My case? I left with over 100+ hours PTO that should have been paid according to the only policy I could find that states past 90 days you get paid your remaining PTO. They made a change in 2013 that moved that to 3 years-I had 2 yr 9 mo.'s not missing a single day of work. They stiffed me then had the audacity a month later to send me a bill for unused benefits. I've seen them let go several close friends with over 15 to 30 years with the hospital including one man who literally put his life on the line in an active shooter situation years ago at the hospital. Not to mention another friend whose entire family has worked for them in different capacities. It's not the local officials but the corporation that has cut throat management in the guise of a charitable hospital. If you have to start your nursing career here then do it but you will eventually leave, most everyone has.

Viewing 7 - 9 of 2,970 Reviews

Jobs at Mercy

Hematology and Oncology with Mercy in Springfield Missouri - Group of 9, No Weekends, $700k guarantee

Patient Transporter (Non-Exempt)

Mercy

Mercy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

There ministry starts and ends below the $50,000 year salary cap

This company cares about it's employees

RN Poor

Jobs at Mercy

Mercy reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Mercy reviews FAQs

Jobs at Mercy