Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,077 reviews left anonymously by employees. This rating has been stable over the past 12 months. 59% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Mercy?

59% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Licensed Practical Nurse (LPN) (28) , Patient Service Representative (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 229 reviews)); "Coworkers are all great and helpful" ((in 184 reviews)); "Great people and they were very flexible with my college schedule." ((in 175 reviews)); "The culture and teamwork in most units are great" ((in 75 reviews)); "Great staff to work with" ((in 68 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Poor management and more about the amount of patients you see in a day rather than patient care." ((in 171 reviews)); "Poor Leadership and lots of turnover" ((in 59 reviews)); "Upper management can be poor." ((in 52 reviews)); "Long hours and difficult to schedule around weekend shifts" ((in 31 reviews)); "No bonus’ even during Covid" ((in 22 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Fort Smith , Rogers , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

59% would recommend to a friend

(2,970 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Feb 16, 2020

Wonder place for employment

Nurse technician

Recommend

CEO approval

Business Outlook

Pros

Wonderful staff, awesome management. I thoroughly enjoy working with some amazing nurses. Willing to teach anything. The co-workers are pretty great!

Cons

I currently have no cons!

Mercy Response

6y

Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you're enjoying your experience here. We wholeheartedly agree that Mercy has some amazing nurses, great co-workers, wonderful staff, and awesome management! If you have any further feedback to share, please email us at mercyrecruitmentfeed@mercy.net. We hope you have a blessed day and thank you for all the work you do for Mercy!

5.0

Jul 25, 2019

Fabulous Experience

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

Faith Based, Co-Worker family / culture of acceptance, Benefits, Opportunity for Advancement. The Interview process for the position I took was fast, easy and accommodating! Make use of their "Nurse Recruiter" !

Cons

In general they pay just slightly less than some of their competitors in my career field. This is not always true, and when it is they are still competitive ; but generally speaking its an acknowledged fact.

Mercy Response

6y

Thank you for leaving such a wonderful review! We are thrilled that you love your experience as a Mercy co-worker; the team in Ft. Smith will definitely be happy to read what you wrote. We put co-worker satisfaction as one of our top priorities and your review reaffirms the hard work we put in every day. Thank you for your kind words and the work you do here at Mercy! Catherine McAuley would be proud!

3.0

Jul 22, 2017

Imaging Technologist w/20 years experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ability to use state of the art equipment to perform high quality diagnostic imaging to help our patients. Many good co-workers

Cons

Sub par compensation. Mediocre benefits. Heavy micromanagement that hinders best performance of talented staff. A pattern of nepotism in some areas that create unjust relationships which tend to propagate problems with preferential treatment . Turnover is high and I believe is favored because it keeps the average hourly rates low. If you are a veteran tech at the top of the pay range be prepared to be pressured harder than necessary in order to force new turnover. This is the new Mercy Way, which is far different from the approach of management back when we were St. John's .

Viewing 10 - 12 of 2,970 Reviews

Jobs at Mercy

Hematology and Oncology with Mercy in Springfield Missouri - Group of 9, No Weekends, $700k guarantee

Patient Transporter (Non-Exempt)

Mercy

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